Coordinator, Client Services

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Job Description:

• The Corporate Real Estate Operations group is responsible for day to day, engineering, client and production services,  and oversees leased and owned facilities to ensure business is conducted in a clean, safe and efficient work environment and that the value of the Company’s physical assets is protected and enhanced.

Responsibilities

Client services support

• Assists Facilities Operations Associate Director and Supervisor with multiple upkeep projects, on-campus events and emergency responses as required
• Performs monthly building inspections documenting facilities related needs allowing development of associated work orders
• Responds to off-hour emergencies as needed
• Work Hours:  Sunday - Thursday, 2:30 P.M. – 11:00 P.M., with the ability to adjust working hours as necessary

Janitorial/Housekeeping Support

• Assists the team who manages the contracted Housekeeping Services and provides direction and coordination of vendors’ supervisory and attendant staff 
• Coordinate special housekeeping projects (campus events set-up/break-down) and emergency responses 
• Surpervises contracted Housekeeping and Janitorial Services for ESPN Connecticut campus and assists with reconciling invoices for all housekeeping/janitorial activities 
• Validate and review daily housekeeping shift reports.  Provide analysis and reports to ESPN management
• Oversee and coordinate cleaning equipment repairs as required
• Assists with the coordination of snow removal on ESPN properties (seasonal)

Conference/Event Support

• Provides conference planning support for conference room set-ups and events that take place at ESPN Connecticut based properties
• Oversees second shift conference room layout conversions (follow-up and communications)

Café Operations Support

• Provide operations support for the Assoc Dir for any food and beverage needs
• Possess strong verbal and written communication skills
• Adaptable with the flexibility to work well under pressure
• Detail oriented
• Strong customer service skills
• Able to work with all levels of staff and vendors
• Ability to perform tasks independently within established guidelines
• Flexibility to work a varying schedule with potential overtime as approved8
• Fluency in Spanish highly recommended

Required Education

• High School Diploma

Required Experience

• 2 years experience in facilities or operations, working in maintenance operations of a multiple building complex
• Microsoft Office Basic Programs
• Have in-depth knowledge of proper use of maintenance supplies & equipment
• Must have a valid driver’s license in the state of Connecticut
• Intermediate or better knowledge of Excel
• SAP Casual Buyer
• Sharepoint knowledge

The hiring range for this position in CT is $49,200.00-$66,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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