Coordinator, Assistive Technology

Posting Details

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Posting Details

Posting Number CM-POST-000013 Posting Title Coordinator, Assistive Technology Position Title Coordinator, Assistive Technology Division Student Services Department ACCESS FTE 1.00 Term (month/year) 12 months/year Primary Work Schedule Monday-Friday 9am-5:30pm Shift Differential: Shift differential eligibility based on the current collective bargaining agreement. Health & Welfare:

• Mt. San Antonio College offers a competitive and excellent benefits package providing medical, dental, and vision benefits to eligible employees and their dependents. Lifetime supplemental medical benefits are also available for eligible retirees.
• The College contributes an annual premium up to the family coverage amount equivalent to Kaiser Permanente $15 office visit medical, DeltaCare HMO dental, VSP vision and life insurance plans for eligible employees.

The District participates in the Public Employees' Retirement System (PERS), State Teachers' Retirement System (STRS) retirement programs, and National Benefit Services.

• Note: The District does not cover Medicare expenses. Please visit the Mt. San Antonio College Benefits Website for further information. Salary and Health & Welfare Benefits are subject to change based on the Collective Bargaining Agreement or Meet-and-Confer agreements depending on job classification.

Annual Salary Step Range $81,655.80 - 104,216.04

Position Recruitment Details

Open Date 05/28/2026 Initial Screening Date 06/15/2026 Open Until Filled Yes District Rights

We reserve the right to re-open, re-advertise, delay, or cancel filling this position. This recruitment may be used to fill future vacancies.

Application Procedure

Application Requirements

First Review of Applications: Complete application packets will be accepted until the position is filled; however, applications submitted by 11:59 p.m. (PT) on the above listed Initial Screening Date are assured consideration.

Applicants must submit all of the following materials online, unless otherwise noted, at Mt. SAC Employment Website to be considered for this position:

1. A Mt. San Antonio College online application.

2. A cover letter describing how the applicant meets the required education and experience.

3. A detailed résumé that summarizes educational preparation and professional experience for the position.

4. If applicable, all candidates, including current or former employees of the college, are required to show evidence of the awarded/conferred degree from the issuing college/university, and this evidence must be submitted with the online application to demonstrate that the required educational qualifications are met. Unofficial transcripts or a copy of the diploma are acceptable at the time of application. Official transcripts will be requested if an offer of employment is made.

5. Optional - Three letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation). Confidential letters of recommendation are not allowed for this position.

Special Note to Applicants

To be guaranteed consideration, it is the applicant's responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College Property, will not be returned, and will not be copied. Please visit the Mt. SAC Employment Website to complete and submit your application for this position.

A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources telephone #: (909)274-4225. Human Resources e-mail: employment@mtsac.edu.

Do Not include photographs or personal information (e.g. DOB, place of birth, etc.) on your application or supporting documents.

Long Distance Travel for Interviews: If you are selected to participate in an interview and attendance will require you to travel in excess of 150 miles from your residence, please contact the Human Resources Technician listed on the interview invitation to discuss accommodation and/or travel reimbursement.

Foreign Transcripts:

Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Selection Procedure:

A committee will evaluate applications, considering the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.

Interviews may include a writing sample, committee presentation, and/or performance test. The start date will follow Board approval and live scan clearance receipt.

Position Description

Position Description

Position Overview Definition

Under general supervision, coordinates and monitors operations of all College computer facilities affiliated with the Accessibility Resource Centers for Students (ACCESS), including computer labs, classrooms, and testing rooms; works closely with and assists faculty, staff, and students using assigned facilities; directs and assigns temporary support staff; troubleshoots software and hardware problems for faculty, staff, and students; and instructional software and hardware needs; coordinates day-to-day operations of the ACCESS High Tech Center computer facility and ensures appropriate staffing; provides highly complex and technical staff assistance to the assigned manager.

Supervision Received and Exercised

Receives general supervision from the assigned managerial personnel. Exercises technical and functional direction over and provides training to staff and temporary employees.

Class Characteristics

This is a technical coordinator classification responsible for assisting disabled students with learning, test taking, and other requirements through the provision of high-quality and timely technology-based tools and applications. Incumbents at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the procedures and policies of the assigned function. Successful performance of the work requires the frequent use of tact, discretion, and independent judgment, knowledge of departmental and College activities, and extensive staff, public, and organizational contact. This classification is closely associated with other information technology classifications in that it works in an Information Technology capacity with a specialty in the area of technologies and equipment used for educational purposes for students with disabilities and is responsible for the evaluation and development of best hardware and software tools and solutions to meet student demands and comply with College Information Technology standards and network policies.

Examples of Essential Functions(Illustrative Only)

• Coordinates and oversees the ACCESS High Tech Center computer facility and smart classrooms in the ACCESS Department; ensures appropriate technology and staffing levels to optimize the facilities proper functioning to provide high-quality service to students with special needs and alternate media accommodations.
• Participates in the planning, development, and implementation of policies, procedures, and action plans for the assigned functions, including incorporating technological advancements, as appropriate.
• Provides direction, training, orientation, and guidance to assigned staff; prepares weekly and daily schedules; assists in the recruitment and selection of staff and temporary employees; provides recommendations and supports onboarding process.
• Verifies hours worked and reviews and enters time sheets for temporary employees.
• Maintains adapted computer workstations and related applications; installs, configures, maintains, diagnoses, and troubleshoots software and hardware components and specialized equipment, such as optical scanning equipment, voice-activated programs, and visual aids.
• Supports staff, faculty, and student needs; trains students on the use and benefit from specialized software and hardware and maintains software licenses.
• Evaluates and tests new hardware and software; evaluates potential of it benefitting students with disabilities; identifies potential conflicts with existing systems.
• Attends to all technical needs of individuals using assigned computer facilities, including troubleshooting technical problems regarding system compatibility and other issues, and installing necessary software and hardware in classrooms for instructors and students.
• Advises and consults with the assigned manager regarding technology and equipment needs; recommends purchases of assistive technology, specialized software, and other hardware and software solutions.
• Develops detailed technical documentation training, and presentation of materials for various hardware and software applications for faculty, staff, and students.
• Develops, establishes, and implements an inventory control system for the department's technology equipment; services as the system administrator, assigns users with limited access, as appropriate; keeps inventory up to date.
• Collaborates with various other departments in developing methodologies and technological approaches to disabled students' needs, such as the captioning of videos and other media.
• Performs routine maintenance and continuous upgrades on computer systems and mobile devices as needed; inspects, maintains, repairs, and updates a wide variety of equipment for student use.
• Creates and maintains content and graphics for Student Services on the College's digital message boards.
• Attends technical seminars and workshops to remain current concerning applicable technologies; researches technical issues and emerging technologies to apply to assigned programs; provides orientations for, instructs, and trains students, staff, and faculty on using specific programs as assigned.
• Responds to questions concerning assigned subject matter, equipment usage, and other related concerns and issues.
• Plans, prepares, organizes, and conducts technology training workshops for faculty and in-class lessons for students with disabilities.
• Promotes an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti-racism, and accessibility.
• Provides quality customer service when interacting with the public, vendors, students, and College staff, including individuals from minoritized groups.
• Supports and abides by federal, state, local policies, and Board Policies and Administrative Procedures.
• Participates on committees, task forces, and special assignments, including, but not limited to Screening and Selection Committees and mandated trainings as required.
• Prepares and delivers oral presentations related to assigned areas as required.
• Performs other related or preceding classification duties as assigned.

Qualifications

Qualifications

Knowledge of

• Principles and practices of supporting a diverse, equitable, inclusive, socially just, anti-racist, and accessible academic and work environment.
• College-level adaptive technology, including a broad range of media formats, software, hardware, adaptive devices, computers, and peripherals, such as client/server network architecture and general operation of assistive technology.
• Principles and practices of providing technical and functional direction and training to assigned staff.
• Working knowledge of the Americans with Disabilities Act.
• Current trends and development in the assigned technology fields.
• Methods and procedures of operating computers and peripheral equipment related to providing services to students with disabilities.
• Advanced principles of computer technology.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Business letter writing and the standard format for reports and correspondence.
• Principles and practices of data collection and report preparation.
• Recordkeeping principles and procedures.
• Modern office practices, methods, computer equipment and applications related to the scope of responsibility.
• Techniques for effectively representing the College in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively interacting with the public, vendors, students, and College staff, including individuals of various ages, disabilities, socio-economic levels and ethnic groups.

Skills and Abilities

• Advocate for and communicate the College's vision and commitment to creating a diverse, equitable, inclusive, socially just, anti-racist, and accessible academic and work environment.
• Participate in addressing gaps in diversity, equity, inclusion, social justice, anti-racism, and accessibility in the recruitment and retention of staff.
• Participate in providing resources and support towards the goal of a diverse, equitable, inclusive, socially just, anti-racist, and accessible academic and work environment.
• Learn methods and procedures to be followed in an instructional situation.
• Read, understand, interpret, and apply department rules, policies and materials relating to assigned field.
• Analyze and evaluate information processing problems, plans, procedures, and requirements.
• Apply new developments in the various assigned fields of technology and information systems processing related to the assigned program.
• Provide direction, training, and oversight to assigned staff.
• Compose correspondence and reports independently or from brief instructions.
• Make accurate mathematical, financial, and statistical computations.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Establish and maintain a variety of filing, recordkeeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
• Communicate effectively through various modalities.
• Learn and apply emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
• Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures; understand scope of authority in making independent decisions.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience

• Equivalent (total units) to an associate's degree from a regionally or nationally accredited institution with major coursework in computer science, management information systems, alternate media, adaptive computer technology, or a related field; and
• Three (3) full-time equivalent years of progressively responsible experience related to the operation, diagnostic, and troubleshooting of computers.

Pay Grade Eligibility

N/A

Desirable Qualifications

• Bachelor's degree or equivalent (total units) from a regionally or nationally accrediting institution and/or specialized in adult secondary program.
• Experience in providing lead direction to others.
• Experience working with policies and procedures relating to diversity, equity, inclusion, social justice, anti-racism, and accessibility preferably in a minority serving institution such as Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Islander-Serving Institution (AANAPISI); OR
• Experience with participation in programs relating to diversity, equity, inclusion, social justice, anti-racism, and accessibility preferably in a minority serving institution such as Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Islander-Serving Institution (AANAPISI).

Licenses and Certificates

None.

Equivalencies

Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications is listed in the Minimum Qualifications section.

Working Environment

Working Conditions

Environmental Elements

Incumbents work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff, students, and/or public in interpreting and enforcing departmental policies and procedures.

Physical Demands

Must be able to work in a standard office setting and use standard office equipment, including technological devices; to communicate with individuals at various College and meeting sites; the ability to understand and comprehend written and electronic materials; the ability to receive, review, and respond to communications in person, before groups, and over and through various media. This is primarily a sedentary office classification although movement between work areas is required. Positions in this classification occasionally reach, push, and pull drawers open and closed to retrieve and file information. Incumbents must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds, and occasionally heavier weights with the use of proper equipment.

Mt. SAC Employment Information

Mt. SAC Employment Information

Conditions of Employment

The person holding this position is required to be present on Mt. San Antonio College's campus to perform all essential duties and responsibilities.

Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.

Notice to all prospective employees: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here: Mt. SAC Annual Security Report.

The person holding this position is considered a 'Responsible Employee' under Title IX of the Educational Amendments Act of 1972 and is required to report to the College's Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.

Mission, Vision, and Equity Statement

Our Mission: The mission of Mt. San Antonio College is to support all students in achieving their educational goals in an environment of academic excellence. Specifically, the College is committed to providing quality education, services, and workforce training so that students become productive members of a diverse, sustainable, global society. The College pledges to prepare students for lifelong learning through the mastery of basic skills, the achievement of associate degrees and certificates, and the completion of career and transfer pathways. The College will carry out this commitment by providing an engaging and supportive teaching and learning environment for students of diverse origins, experiences, needs, abilities, and goals. The College is dedicated to serving our community through improving economic achievement, advancing civic engagement, enhancing personal well-being, promoting critical thinking, and enriching aesthetic and cultural experiences.

Our Vision: Mt. San Antonio College strives to be regarded as one of the premier community colleges in the nation. We will be viewed as a leader in community college teaching, programs, and services. As a premier community college, we will provide access to quality educational programs and services, focusing on student success within a climate of integrity and respect. We will earn this reputation by consistently exceeding the expectations of our students, our staff, and our community.

Mt. San Antonio College Mission and Goals

Equal Employment Opportunity Policy

The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.

Demographics

We recruit and retain quality employees who are reflective of our students and the community we serve, in addition to providing all personnel with equity and diversity training.

The District is a proud Chicanx/Latinx, and Hispanic-Serving Institution, Asian American and Native American Pacific Islander-Serving Institution, and Minority Serving Institution, serving over 74,655 students based on the 2023-2024 academic year.

The student population is as follows:

• by Ethnicity - 58.53% Latinx, 9.30% White, 20.85% Asian, 2.83% Filipino, 0.23% Pacific Islander, 3.64% Black/African American, 0.27% American Indian, 2.30% two or more races and 2.05% unknown;
• by Gender- 54.96% Female, 43.11% Male, 0.66% Non-Binary, 1.27% unspecified;
• and by Age - 47.71% ages 19 or younger, 19.37% ages 20-24, 8.53% ages 25-29, 5.51% ages 30-34, 3.90% ages 35-39, 5.16% ages 40-49, 9.79% ages 50 and older.

The current employee population is as follows:

• by Ethnicity - 38% Latinx, 19% White, 15% Asian, 4% Black/African American, 2% Native Hawaiian or Other Pacific Islander, 1% Two or More Races, 19% unknown;
• by Gender - 54.59% Female, 43.64% Male, 1.77% unspecified;
• and by Age - 3.57% under 20 years, 27.38% ages 20-29, 21.81% ages 30-39, 20.87% ages 40-49, 26.35% ages 50 and older.

Conflict of Interest

Mt. San Antonio College employees and the Board of Trustees members shall not engage in any employment or activity that is inconsistent with, incompatible with, or in conflict with Mt. San Antonio College's Administrative Procedures (AP 2710 Conflict of Interest, AP 2712 Conflict of Interest Codes).

Inquiries/Contact

Human Resources

1100 N. Grand Avenue, Walnut, CA 91789-1399

Phone: (909) 274-4225

E-mail: employment@mtsac.edu

Applicant Documents

Required Documents

• Resume/Curriculum Vitae
• Cover Letter
• Transcripts to Meet Required Qualifications

Optional Documents

• Letter of Recommendation 1
• Letter of Recommendation 2
• Letter of Recommendation 3
• Other Document 1

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • What does it mean for you to have a commitment to diversity? How have you demonstrated that commitment? How would you see yourself demonstrating it here?

(Open Ended Question)

• • What does 'equity' mean to you? How would you enact your definition of equity in this position?

(Open Ended Question)

• • Incomplete application packets will not be considered. Stating "see resume" on your application will be considered an incomplete response.

• I understand this statement

• • Evidence of minimum qualifications must be established in the online application form. Supporting documents such as cover letter, resume, etc. will not be used for the purpose of determining minimum qualifications.

• I understand this statement

• • Employees must be California residents on their date of hire and for the duration of their employment with Mt. SAC.

• I understand and agree to abide by this statement

• • The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

• I understand this statement