| Location | Los Angeles, CA |
| Salary | $45,000–$50,000 Per Year |
About Sony Music Entertainment
At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.
Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.
Sony Music Entertainment is a member of the Sony family of global companies.
AWAL is the world's best home for independent artists at every stage of their career. We have revolutionized the recording business by putting artists at the center of everything we do and transforming the way they release music. AWAL operates across two foundational propositions: a record label that takes a hands-on approach to developing artists as partners, and a distribution service that provides resources and best practices to help artists break through. Together, this makes AWAL a world-class record label built on top of a distribution foundation.
AWAL is looking for a Coordinator, Artist Relations to support artists across AWAL's distribution business. This role is responsible for managing artist relationships at scale, supporting release operations, and helping artists successfully navigate AWAL's platform, tools, and services throughout their lifecycle with us.
You will serve as a key point of contact for a roster of developing artists and their teams, helping resolve issues, provide release guidance, surface growth opportunities, and ensure artists remain engaged and active on the platform.
This role is ideal for someone who is passionate about music, artist development, and the independent ecosystem, and who thrives in a fast-paced, artist-facing environment. In addition to being a key point of contact for existing relationships, this role will also support new artist acquisition efforts.
What you''ll do:
Manage day-to-day support and relationships for a roster of distribution artists and their teams
Guide artists through onboarding, release setup, platform tools, and operational workfl ows
Respond to artist questions across release management, DSP delivery, royalties, metadata, content claims, and platform functionality
Help artists navigate best practices around release strategy, pitching timelines, and audience growth
Monitor artist activity and performance to identify engagement, retention, or growth opportunities
Escalate high-priority issues, growth signals, or partnership opportunities internally when appropriate
Support release readiness by ensuring artists are properly set up ahead of launches
Collaborate cross-functionally with support, operations, product, marketing, and analytics teams to advocate for artist needs
Support the overall artist experience across AWAL's scaled support channels, including community moderation, Help Center content, webinars, and artist education materials
Stay informed on music industry trends, DSP updates, and emerging artist behavior across the independent landscape
Who you are:
1-3 years of experience in music, media, customer success, account management, operations, or artist support
Strong communication and relationship management skills
Highly organized and comfortable managing a high volume of artists and requests simultaneously
Entrepreneurial mindset with a proactive, solution-oriented approach to identifying opportunities and solving problems
Curious and adaptable, with a willingness to embrace new tools, technologies, and ways of working to improve effi ciency and artist outcomes
Passionate about music, artist development, and the independent ecosystem
Familiarity with DSPs, music distribution, release strategy, or artist marketing is a plus
Comfortable working cross-functionally in fast-moving environments
Curious, solutions-oriented, and proactive in identifying opportunities to improve the artist experience
What we give you:
Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
California based applicants have certain rights under California law. Please see our California Recruitment Privacy Policy for more details.
The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
California Pay Range
$45,000-$50,000 USD