Coordinator, Academic Success, Zucker School of Medicine at Hofstra/Northwell

Position Details

Position Information

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title Coordinator, Academic Success, Zucker School of Medicine at Hofstra/Northwell Position Number 896386 Position Category Administration School/Division School of Medicine Department Zucker School of Medicine, Office of Academic Success Full-Time or Part-Time Full-Time Description

The Coordinator, Academic Success supports the planning, coordination, and implementation of academic success programs and services for medical students. Reporting to the Director of Academic Success, this position is responsible for coordinating key operational components of the Office of Academic Success, including academic support programming, learning resource administration, peer tutoring, and student communications. The Coordinator exercises independent judgment in organizing multiple priorities, managing confidential information, and collaborating with students, faculty, physicians, administrators, and external vendors to support student success initiatives. A flexible work schedule, including some early mornings and late evenings, may be required to support student services and programming.

Responsibilities include, but are not limited to:

• Coordinates the day-to-day operations of the Office of Academic Success (OAS) and serves as a primary contact for students seeking academic support services.
• Coordinates individualized and group academic success programming, including Step preparation activities, workshops, materials for OAS owned courses and related programming.
• Manages the procurement, payment, inventory, and distribution of academic learning resources, including UWorld QBank subscriptions, NBME vouchers, and other educational resources, while maintaining accurate records and monitoring utilization.
• Coordinates logistical support for USMLE Step 1 and Step 2 CK examination preparation initiatives, including communications, scheduling, resource distribution, and student tracking.
• Under the direction of the Director, coordinates the operational administration of the Peer Tutoring Program, including tutor recruitment support, scheduling, session tracking, payroll documentation (if applicable), program communications, and maintenance of participation records.
• Develops and maintains reports and dashboards related to student utilization of academic support services, tutoring participation, learning resources, and program outcomes to support departmental assessment and decision-making.
• Maintains confidential student records related to academic success interventions for a student body of approximately 450 medical students.
• Serves as the primary coordinator for routine communications with students regarding academic support services, appointments, educational resources, and office programming.
• Supports the preparation of materials, reports, and documentation for the Student Advancement Committee and other institutional committees as assigned.
• Assists with departmental projects, continuous quality improvement initiatives, website updates, event planning, and development of educational materials.
• Collaborates with faculty, staff, and institutional partners to facilitate academic success initiatives and ensure timely coordination of student support services.
• Identifies opportunities to improve operational workflows and recommends enhancements to departmental processes and student services.
• Collaborates with other administrative staff members to provide coverage during absences, balance workload across the team, and support School of Medicine initiatives.
• Performs other duties and special projects as assigned.

Qualifications

• Bachelor's degree required.
• Minimum three years of progressively responsible administrative, program coordination, or higher education experience.
• Demonstrated experience coordinating multiple projects and competing priorities with minimal supervision.
• Possess customer service orientation with excellent organizational skills, attention to detail and oral and written communication skills.
• Must be a creative problem solver with an ability to work independently.
• Demonstrate a high degree of judgment, discretion, and confidentiality.
• Must be mission-driven, motivated, and a lifelong learner.
• Extensive computing experience and demonstrate proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• A flexible work schedule, including some early mornings and late evenings, may be required to support extended student services.

Preferred Qualifications

• Experience working in medical education, higher education, or student affairs.
• Experience coordinating student support programs, tutoring programs, advising initiatives, or academic success services.
• Experience with educational technologies, learning management systems, or student information systems.
• Experience with data tracking, assessment, or program evaluation.

Special Instructions Deadline Open Until Filled Date Posted 08/27/2026 EEO Statement

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.

Salary/Salary Range $59,000-$63,500

Additional Information

Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.

• Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.

Documents needed to apply

Required Documents

• Resume
• Cover Letter (Including Salary Requirement)

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).