| Location | New York, NY |
| Salary | $400,000–$500,000 Per Year |
Req #: 4423
Job ID: 15832
Job Location: New York, NY
Zip Code: 10041
Category: Management - Clinical
Agency: MJHS Corporate
Status: Regular Full-Time
Office: Office
Salary: $400,000.00 - $500,000.00 per year
Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with life-limiting conditions. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.
The Chief Operating Officer (COO) reports directly to the CEO, President and holds accountability to the Board for all Service Delivery operational matters. The COO will provide strategic and operational leadership across a continuum of post-acute care services, including home care, hospice, and facility-based long-term care and skilled nursing. The COO will ensure the delivery of high-quality, patient-centered care while driving operational excellence, regulatory compliance, sustainable growth and profitability across all service lines and locations.
The MJHS Difference
At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.
Benefits include:
MJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF)
Responsibilities:
Operational Oversight
Lead and collaborate with Service area-heads to oversee operations across Home Care, Hospice, and Skilled Nursing facilities.
Direct the achievement of organizational goals, including quality patient care, employee engagement, census growth, revenue, and net income through ongoing enhancement of internal operations and external service delivery processes.
Drive innovation and standardize workflows and care protocols to ensure consistency, safety, and quality across all service settings.
Oversee all resource allocation to meet patient needs efficiently in each service area.
Strategic Leadership
Collaborate with the CEO and executive team to develop and execute strategic plans for service expansion, geographic growth, and operational integration.
Identify and implement opportunities for service line optimization and cross-functional collaboration, with a view to reducing costs and maximizing revenue.
Lead initiatives to enhance patient experience, reduce readmissions, and improve care transitions.
Regulatory & Clinical Compliance
Ensure compliance with federal, state, and local regulations including CMS, DOH, and accreditation bodies (e.g., Joint Commission, etc.).
Partner with clinical leadership to maintain high standards of care, infection control, and safety.
Monitor and respond to changes in reimbursement models, including value-based care and managed care contracts.
Financial Management
Work with the CFO to develop and manage budgets, monitor financial performance, and implement cost-control strategies across the continuum of Service Delivery.
Collaborate with Finance on financial market trends and growth projections
Evaluate and negotiate favorable vendor contracts and service agreements.
Identify cost control and optimization strategies
Allocate resources strategically to align with company goals.
Technology & Innovation
In collaboration with the CFO, SVP of Information Systems and Chief Strategy Officer, drive adoption of appropriate health IT systems including EMRs, remote monitoring, and telehealth platforms.
Support data-driven decision-making through performance analytics.
Lead digital transformation initiatives to improve operational efficiency and patient engagement.
Leadership & Culture
Capacity to lead organizational change and transformation.
Ability to inspire through a balanced approach that combines authority, persuasion, dialogue, inspiration, analytical thinking, and experience.
Develop and maintain strong working relationships with physicians and other health care professionals.
Build and mentor a high-performing operations leadership team across all service lines.
Foster a culture of compassion, accountability, and continuous improvement.
Promote interdisciplinary collaboration and staff development.
Manages performance of direct and indirect reports. Provides orientation, coaching, training, and development. Take corrective action when necessary.
Utilizes corporate services resources such as Human Resources, Compliance, Legal, Finance, Information Services, Marketing, etc., as appropriate.
Ensures appropriate staffing and resources to support department/agency services. Monitors productivity throughout the year and participates in annual budget preparation.
Interviews and participates in the selection process for qualified staff in collaboration with Human Resources and department management.
Qualifications:
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