Controls Technician

Tied to a production shift and part of the Site Maintenance team, this position uses PLC and HMI skills to diagnose faults, clear downtime, and provide real-time support to operators and maintenance. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

About Us: Trilliant Food & Nutrition is a leading manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels. Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent and cutting-edge equipment, we drive innovation and consistently deliver the highest quality products to our customersfirst and fast. Our brand portfolio includes Victor Allens, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages and about building a team thats just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings. Our Core Values: Position Overview: The Controls Technician is a hands-on, shift-based role responsible for keeping the plant running and maximizing daily output. Tied to a production shift and part of the Site Maintenance team, this position uses PLC and HMI skills to diagnose faults, clear downtime, and provide real-time support to operators and maintenance. When the plant is running well, the Technician shifts focus to preventive maintenance, reliability improvement, and continuous improvement work within the controls side of the business. For issues beyond approved troubleshooting authority, the Technician partners daily with the Controls Engineer and/or Controls Manager for coaching, escalation, and PLC/HMI change approval. Hours are 5:45pm - 6:00am on a 2-2-3 schedule. Responsibilities: Respond to day-to-day production line issues, using PLC and HMI skills to diagnose faults, clear downtime, and keep equipment running throughout the shift Provide hands-on technical leadership to operators and maintenance personnel to maximize daily output, throughput, and line efficiency Diagnose, troubleshoot, repair, and maintain industrial control systems, including PLCs, HMIs, VFDs, motor control circuits, sensors, relays, and instrumentation Read and interpret electrical schematics, ladder logic, wiring diagrams, panel layouts, and technical manuals to identify faults and complete repairs Make minor, pre-approved PLC and HMI program adjustments to correct issues and improve performance; escalate logic changes beyond approved scope to the Controls Engineer Perform preventive and predictive maintenance on control panels, electrical devices, safety circuits, and automation equipment to reduce downtime Install, wire, test, and commission new or modified control systems, equipment upgrades, and automation projects Calibrate and verify sensors, transmitters, encoders, photo eyes, proximity switches, pressure switches, temperature devices, and other field instruments Configure and troubleshoot variable frequency drives, servo systems, motor starters, and related motion-control components Respond to equipment breakdowns and production support calls in a timely manner to restore safe, reliable operation Document work performed, parts used, system changes, and troubleshooting findings in the maintenance management system Partner with maintenance, operations, engineering, quality, and safety teams to support root-cause analysis and continuous improvement Follow all company safety policies, safe electrical work practices, lockout/tagout procedures, and applicable regulatory standards Maintain clean, organized work areas, tools, spare parts, drawings, and control-system documentation Other duties as assigned Qualifications: Required Associate degree, technical diploma, apprenticeship, or certification in electrical technology, industrial automation, mechatronics, instrumentation, or a related field required Ability to read, troubleshoot, and make basic edits to PLC code (Allen-Bradley Studio 5000 / RSLogix required) Ability to read and understand electrical schematics, wiring diagrams, logic diagrams, and technical documentation Working knowledge of industrial electrical safety practices, lockout/tagout, and safe troubleshooting methods Strong mechanical and electrical problem-solving skills; able to work independently and as part of a team Basic computer skills, including entering work orders, updating documentation, and using vendor or maintenance software Good communication skills and the ability to support operators, technicians, supervisors, engineers, and vendors Schedule flexibility is required to support equipment startups, planned shutdowns, preventive maintenance windows, project work, training, and emergency breakdowns Safety-focused approach to all electrical and controls work Strong sense of urgency when responding to downtime events High attention to detail when documenting changes, labeling wiring, and maintaining control-system drawings Ability to identify recurring issues and recommend long-term corrective actions Willingness to learn new technologies, support plant improvements, and grow toward greater automation ownership over time Preferred Experience with Allen-Bradley, Siemens, or similar PLC platforms Experience with industrial networking, Ethernet/IP, control panels, safety relays, and machine guarding systems Knowledge of NEC, NFPA 70E, OSHA requirements, and other applicable electrical and safety standards Experience supporting manufacturing, packaging, process, robotics, conveyor, or automated production equipment Ability to perform root-cause analysis and recommend control-system improvements that increase uptime, reliability, safety, and efficiency Hours, Location and Pay: We offer a competitive base pay rate and benefits package for full-time employees. This role works 5:45pm - 6:00am on a 2-2-3 schedule at our Little Chute, WI manufacturing facility. Additional hours as needed to support business needs. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data. Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists. Safety Statement: At Trilliant and Horseshoe, safety is every employees first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions. Disclosures: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager. Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment. Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process. EEO/AA including Vets and Disabled If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information. Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers. The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.