Your day, your impact
Start the morning triaging remote support requests, jump on a call to help a customer restore production, then head on-site to commission updates, fine‑tune PLC logic, and verify HMI/SCADA performance. You’ll close the day documenting findings and syncing with Production, R&D, and the Back Office so the next visit is even smoother.
What you’ll do
- Assist field teams on customer sites to resolve hardware and software issues, partnering closely with Production, R&D, and Back Office for deep technical evaluations.
- Diagnose and repair mechanical, electrical, electronic, and software faults on installed equipment.
- Deliver remote and on‑site technical support to customers.
- Create clear service reports and technical documentation after each intervention.
- Configure and update PLC, HMI, SCADA, and related control software.
- Install software patches and system updates on existing platforms.
- Customize PLC logic and HMI interfaces to meet specific customer requirements.
What you’ll bring
- Strong understanding of mechatronics and industrial automation.
- Hands‑on experience with PLCs and hardware (Siemens essential; Rockwell, Beckhoff, or similar preferred) and HMI interfaces.
- Ability to read electrical schematics and mechanical drawings.
- Familiarity with industrial programming languages (Ladder Diagram—LD, Structured Control Language—SCL).
- Working knowledge of Windows/Linux and industrial networks.
- Willingness to travel overnight 40%–50% across the U.S. and Canada for customer support and machine installations.
Preferred extras
- Write technical manuals, operating guides, and service reports.
- Deliver customer training on system operation and preventive maintenance.
- Maintain internal technical documentation (schematics, software versions, configuration files).
- Technical diploma or degree in Mechatronics, Automation, Electronics, or a related discipline.
Proficiencies that set you up for success
- Mechanical Troubleshooting Skills
- Electrical Installation
- Electrical Troubleshooting
- Electrical Repair
- Maintenance and Repair Skills
- Industrial Electrical Experience
- Industrial Electrical Systems
- Hydraulic Systems & Components
- Equipment Diagnostics & Troubleshooting
- Mechanical Systems & Component Repair
- Electrical Schematic Reading
- Equipment Installation & Wiring
- Equipment Repair & Maintenance
- Equipment Installation
Tools & platforms you’ll touch
- SCADA
- Programmable Logic Controllers (PLC): Siemens, Beckhoff
Employment details
This is a Direct Hire position with the client company, with benefits available through the client site.