The Controls Field Engineer supports the availability, reliability, and day-to-day operation of EPMS, BMS, and PLC-based control systems across assigned data center sites within a defined region.
This role is field-forward and operationally grounded, serving as the on-site, regional technical resource for controls system health, troubleshooting, documentation, and commissioning.
The Field Controls Engineer works closely with Operational Controls Systems, Site Operations, Regional Operations Directors (RODs), and IT Operations teams to ensure control systems accurately represent electrical and mechanical infrastructure, remain stable and secure, and support 24×7 mission critical operations.
Key Responsibilities
Controls Systems Operations & Support
+ Support the availability and reliability of EPMS, BMS, and associated control systems across assigned sites.
+ Perform routine system checks, alarm reviews, and health validations to ensure data accuracy and system stability.
+ Troubleshoot controls-related issues across software, network, and field device layers.
+ Execute approved changes, patches, and minor upgrades under established change management processes.
+ Maintain backups, configuration records, and system access controls.
Field Engineering & Commissioning Support
+ Support commissioning, cutovers, energizations, and retrofits from a controls perspective.
+ Perform point-to-point checks, basic logic validation, and graphics verification.‑to‑point checks, basic logic validation, and graphics verification.
+ Assist with meter, relay, sensor, and controller integration and validation.
+ Capture and maintain as-built documentation following field work.‑built documentation following field work.
Electrical & Systems Awareness
+ Read and interpret one-line diagrams, electrical schematics, and control drawings.
+ Validate that EPMS/BMS hierarchies reflect real-world electrical and mechanical configurations.
+ Partner with electrical and mechanical SMEs to correct discrepancies and improve monitoring fidelity.
Documentation & Procedures
+ Create and maintain SOPs, MOPs, EOPs, control narratives, and system diagrams as assigned.
+ Ensure system inventories, naming conventions, and point mappings remain accurate.
+ Contribute to regional standards for alarms, graphics, and documentation.
Cross-Functional Coordination‑Functional Coordination
+ Act as a technical liaison between Operations Controls Systems, Site Operations, and IT Operations.
+ Coordinate troubleshooting efforts that span controls software, networking, and physical infrastructure.
+ Work with IT Ops on server hosting, virtualization, network connectivity, and security requirements related to controls systems.
Regional Coverage & On-Call
+ Support a defined geographic region (e.g., NVA, NYM, and DUR).
+ Participate in on-call rotations for controls-related incidents.
+ Travel up to ~25% to support commissioning, outages, and regional projects.
Required Qualifications
+ 4–6+ years of experience in industrial controls, facilities automation, or mission critical environments (data center experience preferred).
+ Hands‑on experience supporting EPMS, BMS, or BAS platforms.
Preferred Qualifications
+ Prior data center experience supporting 24×7 operations.
+ Commissioning or startup experience in electrical or mechanical control systems.
+ Experience with platforms such as Delta, Ignition, Niagara, ALC, Schneider, Eaton, or similar.
+ Comfort working at the intersection of software, networking, and physical infrastructure.
Competencies
+ Strong hands-on troubleshooter with practical electrical intuition
+ Comfortable working in live, mission critical environments.
+ Detail-oriented with disciplined documentation habits.
+ Calm, collaborative, and operationally focused.
+ Able to balance site-level urgency with regional consistency.
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
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CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.
CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .
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