Controls and Robotics Service Technician

Is this you?

• Do you love decoding PLC logic and chasing down elusive faults?
• Are you comfortable around robots, drives, and control panels—and the customers who depend on them?
• Do you want a field role that mixes hands-on repair, customer support, and project ownership?

Quick facts

• Home Base: St. Louis, MO (with support from the Chesterfield office)
• Territory: Missouri • Illinois • Indiana
• Type: Full-Time, Direct Hire | Industrial Automation • Robotics • PLC Controls • Field Service
• Schedule: Flexible hours; remote/home-based when not on-site; occasional extended days
• Travel: Typically 50–60%; can reach ~70% with workload

Pay and perks

• Base: $75,000–$80,000 annually (DOE), overtime eligible
• Vehicle Allowance: $500–$700/month
• Mileage: $0.39/mile
• Benefits: Medical, dental, vision, life, STD/LTD
• 401(k): Employer contribution
• PTO & Holidays: Paid time off plus company holidays
• Corporate Card: For approved business expenses

What you’ll do

• Respond to service requests, triaging tickets in Zendesk and coordinating schedules via Service-Pro.
• Troubleshoot PLC-controlled machines, robotic cells, motion systems, and electrical control panels.
• Read and apply electrical schematics, mechanical blueprints, wiring diagrams, and PLC programs.
• Repair and replace components; make program adjustments; validate system performance.
• Install aluminum extrusion frames, guarding, fencing, and related automation hardware.
• Manage multiple field projects from initial customer call to proposal, execution, and closeout.
• Document findings, create repair recommendations, and deliver clear technical proposals.
• Partner with automation/electrical engineers and sales to solve problems and spot improvements.
• Advise customers on upgrades and additional service offerings; build strong relationships.
• Keep skills current with new automation technologies and participate in ongoing training.

Must-have background

• 2–5 years in industrial automation, field service, maintenance, robotics, machine tool service, or related (preferred).
• Two-year technical degree in EET, Mechatronics, Automation, Industrial Maintenance, or related (strongly preferred).
• Demonstrated troubleshooting of PLC systems, robotics, or electrical controls.
• Mechanical troubleshooting skills for complex industrial machinery.
• Proficiency with schematics, prints, and technical documentation.
• Solid understanding of panels, sensors, motors, and automation components.
• Strong communicator with customer-first mindset; able to prioritize multiple projects.
• Willing/able to travel ~50–70%; valid driver’s license and clean driving record.
• Flexible schedule; comfortable working independently and on cross-functional teams.

Great-to-have

• Siemens PLCs, drives, and automation product experience.
• Robotics and motion control troubleshooting.
• PLC programming, edits, diagnostics, and integration exposure.
• Background as Automation/Field Service/Controls/Industrial Maintenance/Robotics/Machine Tool Service Technician.
• Hands-on with automated manufacturing equipment installs and service.
• Control panel assembly, wiring, installation, and troubleshooting.
• Experience with distributors, integrators, or manufacturing service providers.
• Technical proposal writing, project management, or customer coordination.
• Comfort with Zendesk, Service-Pro, or similar service tools.

Your growth path

• Advance to senior technical service, automation, or engineering roles.
• Receive mentoring from seasoned automation and electrical engineers.
• Expand skills in PLCs, robotics, motion control, and factory automation.
• Build customer-facing expertise and project leadership experience.
• Grow your career within a scaling Automation & Factory Solutions organization.

MagTech is an Equal Opportunity Employer.