Contract Benefits Specialist

Nova Biomedical: One Global Brand. One Vision. Together under one name.

Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.

Job Summary:

The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan. Performs daily benefit processing; assures timeliness and accuracy of transactions (enrollment, change in coverage, etc.) and required reports.

Responsibilities:

• Answers employee calls and walk-ins and acts as a liaison between employees and insurance carriers and benefits providers. First resource to assist employees by answering questions about their benefits package through Nova Biomedical.
• Assesses and determines eligibility of applicants; assigns effective dates for benefits; communicates status of changes with employees.
• Conducts new hire orientation.
• Manages all third party benefit billings; requiring monthly review/reconciliation and frequent audits.
• Serves as a liaison between third party benefit providers and employees.
• Assists employees in leave of absence and disability claim application and notification process.
• Reports and tracks worker’s compensation claims and OSHA reporting.
• Oversees and identifies claim issues/trends by working with employee(s) and insurance companies to resolve applicable issues; then reports any issues and trends to Senior Benefits Specialist.
• Extracts data from the HRIS and generates reports as needed. Troubleshoots program issues and recommends course of action and/or program enhancements.
• Maintains and may develop benefit forms; assists with maintenance of the benefits sections of UKG and development of online processes.
• Documents and maintains administrative procedures for assigned benefit processes.
• Manages employee benefit files by ensuring files are updated, in order, accurate and properly documented.
• Maintains strict confidentiality of benefit issues and documentation.
• Assists with wellness activities and general HR duties as assigned.
• Assists with special projects and performs other duties as assigned.
• Performs audits as needed with benefits enrollment information to coordinate data between HRIS and vendors.
• Assists with benefit communications including frequent contributions to FYI newsletter.

Experience Requirements:

• Bachelor's degree in HR or related field, but experience and/or other training/certification may be substituted for the education. Working knowledge of applicable state and federal laws such as: COBRA, FMLA, ADA, and ACA.
• LOA experience
• Strong attention to detail, follow-through and a developed sense of urgency. Must be a multi-tasker.
• Confidence with public speaking required for new-hire orientation and open enrollment presentations.

Physical Requirements and Working Conditions:

• Must be able to use basic office equipment: computer, printer, copier, telephone, etc.
• Must be capable of listening to and communicating effectively with others.

Why work for Nova Biomedical

• Flexible Medical, Dental, & Vision Coverage
• Competitive 401k company match
• Bonus Program, Generous PTO and paid holidays
• Generous Tuition reimbursement
• Hybrid and flexible work arrangements
• Professional development, engagement and events
• Company marketplace for lunch and snacks in our Norwood, MA, Billerica, MA and Westbrook, ME offices
• Company subsidized cafeteria in our Waltham, MA office

Work Location: Hybrid work schedule, onsite in our Waltham, MA office

Targeted Salary Range: $40 - $45/hour

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.

About the company

At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.

Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.

With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.

Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.

Explore what’s next with us at novabiomedical.com or aicompanies.com

EEO Statement:

Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

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