Contract Admin Manager

Job Duties/Responsibilities:

• Lead and oversee the contract management function, including workload allocation, service standards, and operational performance.
• Manage and develop contract administration team members, provide clear expectations, training, feedback, and performance support.
• Ensure lease and loan contracts are onboarded and administered accurately and in accordance with company standards, internal controls, and audit requirements.
• Manage cash applications, reconciliations, pass-through payments and reporting, and other portfolio servicing processes in accordance with the company and accounting standards.
• Oversee complex account reconciliation, suspense items and pass-through payments.
• Establish, document, and maintain scalable department procedures and workflows.
• Monitor department metrics, reporting, and operational trends; identify risks, and opportunities for improvement.
• Serve as the primary resource for escalated contract administration questions, complex customer or program requirements, and cross-functional initiatives.
• Lead process improvement efforts, system enhancements, reporting initiatives, and special projects that improve accuracy, efficiency, and scalability.
• Ensure effective use of Aspire and related business applications; support system optimization, data integrity, and user adoption.

Characteristics:

• Strong business acumen with the ability to connect department processes to broader company goals, customer experience, and financial outcomes.
• Proactive problem-solver, ability to identify root causes, recommend practical solutions, and lead change through implementation.
• Collaborative leadership style with the ability to create accountability, and develop a high performance team.
• Comfort operating in a fast-paced, growth-oriented environment with shifting priorities

Experience Requirements:

• 5+ years of experience in equipment leasing, commercial finance, contract administration, or a related operational function.
• Prior leadership, supervisory, or department management experience.
• Strong understanding of lease and loan booking, contract administration, cash application, reconciliation, pass-through reporting, and portfolio servicing processes.
• Demonstrated proficiency with Aspire (LTI lease/loan accounting system) or similar lease accounting / servicing platforms.
• Proven ability to build, document, and improve operational workflows, procedures, controls, and reporting practices.
• High attention to detail, strong analytical judgment, and ability to manage complex, high-volume work with competing priorities.
• Excellent written and verbal communication skills with the ability to collaborate effectively across departments and levels of the organization.
• Advanced proficiency with Microsoft Excel and comfort working with business systems, reporting tools, and data-driven operational metrics.

Salary Range: $75k - 90k