Contents Manager (Emergency Services Department)
Paul Davis Restoration of Central Florida
Melbourne, FL
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JOB DETAILS
LOCATION
Melbourne, FL
POSTED
23 days ago
About Us
Paul Davis Restoration is a national leader in property damage restoration, helping families and businesses recover from fire, water, storm, and mold disasters. We are built on trust, professionalism, and doing the right thing — always.
We are currently hiring a Contents Manager to oversee the contents division of our restoration team. If you're an organized, motivated, and customer-service-oriented leader, we want to hear from you!
What You’ll Do:
As the Contents Manager, you will lead a team responsible for:
- Pack-outs and pack-ins of personal property
- Contents cleaning, including ultrasonic and deodorization
- Inventory control and storage coordination
- Customer communication and satisfaction
- Insurance adjuster coordination and documentation
- Use of industry software (Encircle, RMS) to manage contents projects
- Leading crews and maintaining high standards of quality and care
Key Responsibilities:
- Lead and supervise pack-out/pack-in crews
- Train staff on packing, wrapping, and documentation standards
- Ensure accurate inventory and chain-of-custody tracking
- Maintain cleanliness, organization, and safety in the contents area
- Communicate clearly with customers, adjusters, and team members
- Secure signed Work Authorizations and AOBs
- Manage project timelines, job budgets, and storage logistics
- Ensure compliance with IICRC and company standards
What You Bring:
- Experience in contents, moving, or restoration work (preferred)
- Familiarity with Encircle and/or RMS (Restoration Management Software)
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Ability to lift 50+ lbs and perform physical labor
- Comfortable working in post-disaster environments (fire, water, mold)
- Valid driver’s license and clean driving record
- Forklift experience (we provide certification if needed)
- IICRC Certification (preferred, not required)
What We Offer:
- Competitive pay (based on experience)
- Performance bonuses
- Company vehicle for job site travel
- Health, dental, vision insurance
- Paid time off (PTO)
- Opportunities for growth and advancement
- Certification and training reimbursement
- Supportive, team-focused environment
Ready to Make a Difference?
If you're passionate about helping people, take pride in your work, and want to grow your career with a respected leader in the restoration industry, apply today!
About the Company
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