Content Strategy Manager

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

ScriptPro's Marketing department is where creativity meets strategy to power growth and innovation. Our team thrives on developing compelling campaigns, strengthening our brand presence, and supporting go-to-market success across the organization. Partnering closely with cross-functional teams, Marketing drives engagement and brings our technology to market in impactful ways. Join a collaborative, fast-paced environment where your ideas make an impact and help drive meaningful results.

Job Summary: The Content Strategy Manager role is responsible for developing and owning the overall content strategy, translating product insights, customer knowledge, and Sales inputs into clear, consistent messaging. This information is utilized across Marketing, Sales enablement, campaigns, events, customer-facing materials, and internal-facing content where applicable. This individual will focus on building scalable content systems that improve how content is developed, shared, and used across ScriptPro.

Reporting Relationship: Director, Marketing

Shift: General business hours are Monday through Friday 8 am to 5 pm CST. This hybrid role requires four on-campus days per week, with specific days varying based on departmental policy and business need. Generally, all positions may be fully performed on-campus in Mission, KS. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

• Own and lead the content strategy function, translating product knowledge, customer insights, market context, and Sales input into clear, reusable messaging and content priorities.
• Develop and maintain messaging frameworks and content systems to support campaigns, events, Sales enablement, customer proof, and digital channels.
• Create and refine go-to-market content across multiple formats channels, including Sales materials, campaign assets, web content, event messaging, and customer-facing materials
• Partner with Product Marketing, Sales, Marketing leadership, and subject matter experts to align content priorities, validate messaging accuracy, and support business needs
• Conduct interviews with customer, Sales, Product Marketing, and subject matter experts to develop stories, proof points, case studies, testimonials, and reusable messaging inputs
• Use AI-assisted tools and repeatable workflows to improve content development efficiency, quality, and consistency while maintaining accuracy and brand voice
• Evaluate content usage, performance, and feedback to improve messaging effectiveness and recommend content updates
• Perform other duties as assigned

Required Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field preferred
• 4+ years of experience in content strategy, content marketing, or a related role in a B2B environment
• Proven ability to develop content strategies and translate complex concepts into clear, customer-focused messaging
• Experience supporting go-to-market initiatives, including campaigns, product launches, and Sales enablement
• Experience creating customer-facing content such as case studies, Sales materials, campaign assets, and digital content
• Experience interviewing customers, Sales team members, product stakeholders, or subject matter experts to develop accurate messaging, proof points, and customer-facing content.
• Ability to build scalable content systems and frameworks, rather than producing one-off deliverables
• Familiarity with AI content tools and modern content workflows
• Strong collaboration skills with the ability to work cross-functionally across multiple teams
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills, with the ability to tailor messaging to diverse audiences and stakeholders
• Demonstrated ability to represent the organization professionally in all interactions

Preferred Qualifications:

• Experience creating content for complex B2B technology, healthcare, pharmacy, or enterprise software organizations
• Knowledge of ScriptPro products and services

Remote Work Requirements:

• Must have high-speed reliable internet access with a hard-wired connection
• Must have a distraction free home office workspace
• Must be willing to participate in video virtual meetings (camera on)

Benefits:

At ScriptPro, we believe that our employees are our greatest asset. That's why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
• Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Employment Conditions:

This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization's security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.

Working Conditions:

Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, we will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.