Content Strategist, gUP Content Product Strategy

Content Strategist, gUP Content Product Strategy - Google Careers

Careers

Careers

Skip navigation links

homehome

Home

Home

work_outlinework_outline

Jobs

Jobs

noogler_hatnoogler_hat

Students

Students

googlegoogle

How we work

How we work

handymanhandyman

How we hire

How we hire

person_outlineperson_outline

Your career

Your career

help_outline

Help link

feedback

Send feedback

more_vert

• Help
• Send Feedback

Sign in

Careers

Careers

homeHome

work_outlineJobs

expand_more

noogler_hatStudents

expand_more

googleHow we work

expand_more

handymanHow we hire

expand_more

person_outlineYour career

expand_more

job details

arrow_back

Back to jobs search

Jobs search results

3,892 jobs matched

• Customer Engineer, Federal Civilian Agencies, Google Public Sector

Reston, VA, USA; Washington D.C., DC, USA

• Senior Software Engineer, Operations Research

Zürich, Switzerland

• Electrical Technician (Électrotechnicien)

Farciennes, Belgium; Saint-Ghislain, Belgium

• Program Manager I, Maintenance Planner, Cloud Data Centers

Haskell, TX, USA

• Customer Engineer, Data Analytics, Financial Services

New York, NY, USA; Atlanta, GA, USA; +7 more; +6 more

• Staff Software Engineer, AI/ML, Agent Assist

Sunnyvale, CA, USA

• Technical Leader, Google Cloud Capacity

Sunnyvale, CA, USA; Kirkland, WA, USA

• Data Center Facilities Technician, Electrical

Stockholm, Sweden

• Software Engineer, Robotic Test Automation

Singapore

• C vn v gii pháp khách hàng, nhóm Platform, Google Cloud

Vietnam | Remote eligible

• Software Engineering Manager, Geo, Duplex Agentic Platform

Mountain View, CA, USA

• Strategic Partner Development Lead, Android Business Communications

Mountain View, CA, USA; Kirkland, WA, USA

• Software Engineer III, Google Cloud

Bengaluru, Karnataka, India

• Category Manager, Construction

Chicago, IL, USA; Sunnyvale, CA, USA

• Field Sales Representative, Public Sector, Google Cloud (English)

Singapore

• Static Timing Analysis Manager, Full Chip, SOC, Implementation

Mountain View, CA, USA

• Software Engineering Manager II, Site Reliability Engineering

New York, NY, USA

• Principal Architect IV, Google Cloud

Irvine, CA, USA; Los Angeles, CA, USA; +2 more; +1 more

• Principal Architect, Financial Services Institution, Google Cloud (English, Polish)

Warsaw, Poland

• Staff Forward Deployed Engineer, GenAI, Google Cloud

London, UK

Showing 1 to 20 of 3892 rows

1‑20 of 3892

navigate_next

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

arrow_back

Back to jobs search

Content Strategist, gUP Content Product Strategy

share

• linkCopy link
• emailEmail a friend

corporate_fareGoogleplaceBoulder, CO, USA

bar_chartMid

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Apply

share

• linkCopy link
• emailEmail a friend

info_outline

XThe application window will be open until at least May 7, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in content strategy, copywriting, technical writing, knowledge management or related projects or program management.

Preferred qualifications:

• Experience driving projects with minimal guidance and high attention to detail.
• Experience using generative AI tools to draft content or turn technical information into user-friendly content.
• Experience using analytics to identify gaps and iterate on existing content/generate new content.
• Familiarity with hypertext markup language (HTML), content management systems, taxonomy, and basic UX design principles.
• Ability to work cross-functionally with subject matter experts to gather requirements, validate content accuracy, and manage approvals.

About the job

At gTech's Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google"s users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences. gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google's consumer products ecosystem and enabling numerous launches for Google's consumer products each year.

As a Content Strategist, you will own the overall help and support strategy for users and customer care agents for products across multiple content channels (help center, AI-driven user support, agent knowledge base, agent-facing training, etc.).

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

The US base salary range for this full-time position is $114,000-$163,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Produce support content for users, aligned with product goals and informed by customer knowledge, performer/industry data, technical capabilities and journey insights.
• Ensure creation and delivery of accurate, effective, high-quality content for all supported channels across locales; drive prompts and moderate output of AI-enabled content creation or publishing tools. Draft and publish content in exception cases where needed; provide feedback to technical teams to help improve functionality and efficiency of AI content drafting tools.
• Stay up-to-date on best practices for "source-of-truth" information structure for consumption by AI tools.
• Collaborate with stakeholders for content project management and approvals; advocate for users with product support partners and product managers/engineers to generate content.
• Monitor the performance of existing content and perform "health checks" to ensure information remains accurate and relevant. Identify and resolve content-related issues.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Google apps

Main menu