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Content Manager II

TPI Global (formerly Tech Providers, Inc.)

ATLANTA, GA

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JOB DETAILS
SKILLS
Adobe Product Family, Best Practices, Calendar Management, Communication Skills, Content Development, Content Management, Continuous Improvement, Copy Writing, Cross-Functional, Detail Oriented, Digital Asset Management, Editing, Facebook, Laptop PC, Leadership, LinkedIn, Network Administration/Management, Network Support, Online Communities, Operational Support, Organizational Skills, Picture Archiving and Communication System (PACS), Publishing, Relationship Management, Social Media, Video Data Formats, YouTube
LOCATION
ATLANTA, GA
POSTED
13 days ago
Description:

MUST have own laptop
Hybrid 2 days in office
Virtual interviews
Corporate Digital Communications Experiences Manager - Job Description
Our digital organization s vision is to make things simpler, better, and faster to achieve the company s growth ambitions. As part of the digital organization, the Digital PACS and Care (DPC) Digital Experiences team is building best-in-class capabilities to manage communications that bolster trust and credibility to enhance corporate reputation.
As a member of DPC Digital Experiences, the Corporate Digital Communications Experiences Manager will lead day-to-day publishing operations for corporate social channels (i.E. LinkedIn, Instagram, Facebook, YouTube) from content planning to publishing, engagement, and community management.
In this role, you will oversee and curate a social publishing editorial calendar, coordinate cross-functional input into content development, ensure seamless publishing operations, and continuously evolve tools, ways of working and networked operations to support high-quality social communications.
You will thrive in this role if you are a highly organized, detail-oriented communicator who excels at planning, coordination, and using social platforms to create high-impact communications.
What You ll Do for Us
  • Lead end-to-end social publishing operations: Build and manage a strategic editorial calendar, coordinate cross-functional input and approvals, partner with creative teams to produce high-quality assets.
  • Coordinate content calendars and align with global corporate editorial process.
  • Partner cross-functionally to curate and create high-quality social assets aligned to strategic communications objectives.
  • Serve as primary liaison between DPC and PACS team for content development, approvals, and publishing workflows.
  • Own community engagement: Monitor and moderate comments, direct messages, and audience sentiment in alignment with corporate guidelines. Identify engagement opportunities and escalate issues as appropriate.
  • Integrate feedback from audiences and stakeholders to continuously improve content and engagement strategies.
  • Optimize publishing operations by using enterprise tools such as Sprinklr, Adobe Experience Manager, and Digital Asset Management systems.
  • Deliver superior operations - scale proven best practices, bring clarity to protocols, partner with PACS to improve workflows, etc.

Qualifications and Requirements
Education & Experience:
  • Bachelor s Degree required - digital, social, communicatons.
  • 5+ years experience in digital communications, social media management, editorial planning, or related field.
  • Proven track record managing high-profile corporate or leadership social media accounts and building engaged online communities in a complex, global organization.
Functional Skills:
  • Strong copywriting, editing, and content development skills across social channels, website and formats (video, static, etc.)
  • Ability to structure and streamline complex workflows in partnership with multiple stakeholders
  • Experience with enterprise-level social media publishing, governance and analytics tools (i.E. Sprinklr, Adobe Experience Manager)
  • Experience building and maintaining a strategic content calendar
Confidence in managing stakeholder relationships and navigating multiple stakeholder needs

About the Company

T

TPI Global (formerly Tech Providers, Inc.)