Content Developer, AWS Sales Planning and Compensation

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Business Processes, Cloud Computing, Communication Skills, Compensation and Benefits, Conferences, Content Delivery/Distribution, Content Development, Content Management, Cross-Functional, Data Collection, Data Sets, Develop and Maintain Customers, Diversity, Documentation, Documentation Plan, Frequently Asked Questions (FAQ), Government, Graphics, Leadership, Machine Tool, Marketing, Mentoring, Metrics, Microsoft PowerPoint, Operational Strategy, Operations Management, Process Flow, Product Documentation, Product Management, Product Support, Project/Program Coordination, Project/Program Management, Regulatory Compliance, Revenue Growth, Sales, Sales Management, Sales Operations, Sales Strategy, Startup, Strategic Planning, Technical Writing, User Documentation, Writing Skills, eLearning
LOCATION
Seattle, WA
POSTED
30+ days ago

Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic enablement? The Sales Planning and Compensation (SPC) team designs integrated planning processes and sales compensation programs to activate AWS" GTM strategy. SPC manages annual planning, in-year adjustments, and sales compensation design to align seller incentives with AWS" strategic priorities.

We are seeking an experienced Content Developer with a proven track record of designing and delivering compelling content for diverse audiences including sellers, sales managers, sales operations teams, and sales leadership. This role will be responsible for creating high-impact enablement materials that span both sales compensation and sales planning topics, helping sellers understand their compensation plans while ensuring sales operations and management teams have clear documentation about planning cycles, processes, and tooling.

This role will collaborate closely with design, policy, and program teams across both sales compensation and sales planning domains to create clear, engaging content. You will flex to cover a wide span of topics ranging from seller-facing materials about sales compensation plans to technical documentation on process flows and data sets. The ideal candidate combines excellent communication skills with strong program management capabilities and technical aptitude to effectively translate complex technical and business concepts into digestible, user-friendly content for varied audiences.

Key job responsibilities

  • Plan, write, edit, and manage a robust library of clear, comprehensive content, including user guides, product how-to guides, FAQs, support content, PowerPoint presentations, reference guides, video assets, graphics, web content, email, and e-learning courses
  • Distill technical information, complex business processes, and change impacts into crisp, user-friendly communications that drive awareness and adoption
  • Create content for multiple audiences: seller-facing (sales compensation topics), sales operations and management (sales planning strategy and operations), and technical documentation (process flows and system functionality)
  • Partner deeply with cross-functional teams, including program and product management, support, external partners and subject matter experts to gather information and understand what"s required to author content to support our users
  • Collaborate with stakeholders to create cohesive enablement strategies that support successful launches and rollouts
  • Manage end-to-end content development for new launches, ensuring structure, organization, accuracy, clarity, and compliance with program standards
  • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact
  • Navigate a fast-paced environment while maintaining high standards of quality and accuracy

A day in the life

In this role, you will be responsible for developing and managing content on Sales Planning and Compensation topics. This includes creating PowerPoint presentations, user guides, process documentation, and coordinating with program teams across both sales compensation and sales planning domains. You will flex between seller-facing enablement content, conceptual documentation, and technical documentation. Your work will help to promote a self-service approach, addressing knowledge gaps to reduce support inquiries and keeping pace of changes to processes, policy, and tools functionality.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles