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Content Coordinator

Highbridge Consulting LLC

Newark, NJ

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JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Content Delivery/Distribution, Content Development, Content Management, Content Management Systems (CMS), Cross-Functional, Customer Support/Service, Data Management, Data Quality, Detail Oriented, Digital Media, Fortune 500 Customers, Metadata, Microsoft Excel, Multitasking, Online Media, Organizational Skills, Podcasting, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Sales Management, Time Management, Writing Skills
LOCATION
Newark, NJ
POSTED
3 days ago
Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale and service.
They are now looking to add to their team and are looking to hire a "Content Coordinator”. This role will be based out of Newark, NJ

Summary:
You'll play a critical role in managing Client's catalog, ensuring accurate and timely processing of provider-requested content updates. Your work directly impacts the quality and availability of our audiobook catalog, supporting client's mission to deliver exceptional audio content to millions of listeners.

Primary responsibilities include:
  • Manage updates for existing products, leveraging content management systems and ONIX metadata
  • Coordinate daily image reprocessing for external provider audiobooks
  • Handle Table of Contents (ToC) requests and escalations, working with providers to maintain accurate chapter information
  • Coordinate with cross-functional teams to resolve metadata, image, and audio-related issues

Candidate should be:
  • An avid consumer of online media, including books (audio and print), podcasts, and other digital content sources.
  • A highly organized, detail-oriented manager of projects with impeccable organizational and analytical skills.
  • A confident communicator via written and verbal business communication skills.
  • Able to thrive in a high-energy environment.

Qualifications:
  • B.A., B.S., or equivalent degree, preferably in the humanities
  • 1-2 years of experience in content management, metadata processing, or similar operational role
  • Proficiency in Microsoft Excel and data management tools
  • Strong attention to detail and ability to manage multiple concurrent projects
  • Excellent communication skills with ability to work with external providers

Preferred Qualifications
  • Amazon experience
  • Prior experience in audiobook, publishing, or digital media content operations
  • Knowledge of ONIX metadata standards
  • Experience with project management and process improvement
  • Demonstrated ability to work effectively in cross-functional teams
  • Understanding of content ingestion workflows

About the Company

H

Highbridge Consulting LLC