Content Analyst onsite for Dallas, TX (Remote for Non-local strong candidates)

Job Overview: Content Analyst is self-motivated, curious, and passionate about people, culture, technology, collaboration, and innovation – all of which energize you to create experiences that make life better. Key Responsibilities: Spearhead AI communications strategy, leveraging Copilot AI Agents and emerging AI tools to enable agentic, scalable communications capabilities.

Job Title: Content Analyst/ Prompt Engineering
Location: Dallas, TX (*** STRONG PREFERENCE for on-site in Dallas, TX 5 days/week. Will consider remote from anywhere in the U.S. if a strong candidate.)
Duration: 36 months

Job Overview:
Content Analyst is self-motivated, curious, and passionate about people, culture, technology, collaboration, and innovation – all of which energize you to create experiences that make life better.

Key Responsibilities:

• Spearhead AI communications strategy, leveraging Copilot AI Agents and emerging AI tools to enable agentic, scalable communications capabilities.
• Establish AI governance and best practices for AI-enabled, human-inspected workflows.
• Develop AI prompt engineering libraries, playbooks, and training materials to drive AI adoption across client Business and FirstNet.
• Partner cross-functionally to identify automation opportunities, streamline intake and execution processes, and accelerate speed to market.
• Support integration of SharePoint, Adobe, and future MarTech capabilities to transform customer communications and onboarding.

Roles & Responsibilities:

1. Practice strategic execution: Understand requests, deadlines, how they relate to customer needs, and how they align with business goals.
2. Handle multiple large-scale initiatives with minimal oversight, prioritizing them accordingly and taking ownership of their completion.
3. Understand data: Know how, when, and where data is captured, and understand when that data can be used to best serve the customer.
4. Understand technology: Stay familiar with content inventory, auditing tools, and emerging technology advancements.
5. Experience with Adobe Analytics and other industry-standard data tools.
6. Working knowledge of one or more industry-standard data visualization tools.