Immediate need for a Contact Center Consultant for a position in the IT Industry. This is 06+ month’s contract opportunity with long-term potential located in Charlotte, NC. Please review the job description below: Job ID: 18-04613 Key Responsibilities:/Key Requirements and Technology Experience: Project management experience in managing contact center. Good knowledge of Java, Avaya and PBX. Telecom and Cable domain preferred. Working with Business owners, developers and IT Team to collect the requirements. Work with IT Team to understand technical aspect of the system. Translating Business requirement to IT Technical requirements. Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.