Consumer Reviewer – Remote

IMPORTANT: after you apply, please check your email. We send you a link to complete your application — it is not considered until that last step is done. If you do not see it, check your spam folder.

This is a fully remote position, open to candidates based in United States.

Pay: $20–$30/hr

Role Title: Consumer Reviewer

Role Type: Contractor

Location: Remote

Time Commitment: 5-10 hours/week, short-term project

the company is looking for Consumer Reviewers to help evaluate and improve AI systems that answer questions about government services. You’ll read sample questions and answers and tell us whether they sound natural, make sense, and would help someone like you. Your own experience is what matters. No AI or technical background is needed.

What You’ll Do

1. Read sample questions about government services, such as Medicare, and tell us whether they sound like something a real person would ask.
2. Review AI-generated answers and tell us what is clear, helpful, or confusing.
3. Give honest, specific feedback in your own words.
4. Suggest simple changes that would make a question or answer easier to understand.
5. 
   

Who We’re Looking For

1. Recent personal experience with Medicare or another U.S. government service
2. Comfortable with basic online tasks, such as filling out a form
3. Clear, honest feedback
4. US-based

Nice to Have

1. Living in a rural or smaller community.
2. Experience helping a spouse, parent, or friend with a government service

How to apply

Apply here with your profile. We will then email you a link to complete your application on the hiring platform — your application is only considered once that final step is done.