Consumer Insights Specialist

INTERNATIONAL HIGHLIGHT LLC

  • Boston, MA
  • 30+ days ago
  • Remote
  • Full-time

Highlights

Turn customer data, sign-up activity, and engagement trends into actionable insights that help drive brand growth, customer satisfaction, and innovation. Assist in developing data-driven solutions to improve customer experiences and brand performance.

Numbers & Facts

LocationBoston, MA (
Remote
)
Job TypeFull-time

Description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Employee discounts

Role Overview
Turn customer data, sign-up activity, and engagement trends into actionable insights that help drive brand growth, customer satisfaction, and innovation.


Key Responsibilities


  •  Collect, organize, and analyze customer and campaign performance data. 
  •  Monitor sign-up trends, engagement metrics, and customer behavior patterns. 
  •  Identify opportunities, challenges, and emerging trends alongside the Data Manager. 
  •  Maintain accurate dashboards, reports, and data records. 
  •  Present findings and recommendations that support business strategy and decision-making. 
  •  Assist in developing data-driven solutions to improve customer experiences and brand performance. 
  •  Support research initiatives, surveys, and customer feedback analysis. 
What You'll Love


  •  Competitive team pay and flexible scheduling. 
  •  Collaborative, insight-driven environment. 
  •  Opportunity to help build and improve data systems from the ground up. 
  •  Direct impact on business growth, customer experiences, and brand innovation. 
  •  Professional development opportunities in research, analytics, and strategic planning. 
Preferred Skills


  •  Strong attention to detail and analytical thinking. 
  •  Comfortable working with spreadsheets, reports, and data-tracking tools. 
  •  Excellent written and verbal communication skills. 
  •  Ability to identify patterns and translate data into meaningful recommendations. 
  •  Interest in consumer behavior, market trends, and business growth.

This is a remote position.

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