Amazon Web Services (AWS), Application Programming Interface (API), Automation, Best Practices, Call Centers, Cloud Computing, Communication Skills, Consulting, Customer Support/Service, Diversity Recruiting, Finance, Fortune 500 Customers, GCP (Good Clinical Practices), Git, Health Information Technology, IT Service Management (ITSM), Identify Issues, Identity Data Management, Incident Response, JSON, Linux Operating System, Microsoft Product Family, Microsoft Windows Azure, Problem Solving Skills, Python Programming/Scripting Language, REST (Representational State Transfer), Security Information and Event Management (SIEM), ServiceNow, Splunk