Consultant, GBS - Operational Finance

Position Summary

Our Operational Finance Transformation team serves as a trusted advisor and thought partner to CFOs, CAOs, and other executive clients. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize their end-to-end Finance functions, including Invoice to Pay, Invoice to Cash, and Record to Report. We help organizations enhance financial and operational performance, manage financial and audit risks, drive organizational change, and position Finance as a strategic business partner. Finance GBS organizations are increasingly becoming the enterprise's nerve center for AI-enabled decision-making, resilience, and growth. We help clients make that shift by modernizing Finance operations through ERP enablement, intelligent automation, predictive analytics, generative AI, and agentic AI.

We are seeking a motivated and analytical Consultant to join our Operational Finance Transformation team. The ideal candidate will have a foundational understanding of Finance Operations-including Invoice to Pay, Invoice to Cash, and Record to Report-as well as related operating model structures, technologies, AI use cases, ERP enablement, and performance measures. Strong analytical and communication skills, along with an interest in the intersection of technology, process design, talent, and AI-enabled Finance service delivery, are required. In this role, you will support strategic business transformation initiatives, help develop governance structures, assist in implementing new capabilities, and contribute to optimizing functional processes using leading technologies. You will also help explore how work can be effectively performed by people, automation, or AI agents.

Recruiting for this role ends on 12/31/2026.

Work You'll Do

As a Consultant on the GBS Operational Finance Transformation team, you will support Finance transformation initiatives that improve end-to-end Finance operations, operating models, service delivery, and enabling technologies. You will:

• Support project delivery by preparing materials for meetings, workshops, and client presentations, and tracking issues, risks, decisions, dependencies, and status.
• Analyze current-state Finance processes, operating models, and governance structures to identify improvement opportunities across Invoice to Pay, Invoice to Cash, and Record to Report.
• Assist in developing future-state process designs, business requirements, and implementation approaches that incorporate ERP, workflow, automation, analytics, and artificial intelligence solutions.
• Support research and analysis of generative AI, agentic AI, intelligent automation, and predictive analytics use cases relevant to Finance Operations.
• Help document hybrid human-AI workflows, including where human judgment is required and where AI agents or automation can execute, monitor, and escalate work.
• Contribute to the evaluation of technology platforms and emerging solutions that can move Finance Operations beyond point-solution pilots toward embedded, scalable capabilities.
• Support the development of governance considerations for AI and automation use within Finance Operations, including oversight, exception handling, and responsible adoption.
• Contribute to strategic planning, stakeholder engagement, and change management activities, including communications, training support, workforce adoption, and reskilling considerations.
• Collaborate with Deloitte teams, client stakeholders, and technology teams to support proposal development, project execution, and high-quality deliverables.
• Contribute to knowledge sharing, practice development, and the growth of Deloitte's AI-enabled Operational Finance offerings.

A Successful Candidate Would Possess These Skills

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to support projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines and provide clear guidance to others.
• Strong curiosity about emerging technologies and their practical application to Finance Operations.
• Ability to translate complex business, process, and technology concepts into clear, actionable insights.
• Willingness to learn and apply new AI-enabled tools, methods, and ways of working.

The Team

As Finance cycles converge, our GBS Operational Finance Transformation team advises, implements, and operates best-in-class solutions that accelerate insight and transform Finance organizations from functional service providers into dynamic capabilities.

We deliver resilient, agile, and cost-effective outcomes that advance the CFO, CAO, and other executive stakeholders' agendas. Our solutions and capabilities support ERP-enabled and AI-enabled transformation through the functional design, implementation, and governance of Finance processes, controls, policies, operating models, and human-AI workflows.

Qualifications

Required

• 2+ years of consulting or industry experience supporting Finance Operations, shared services, process improvement, or transformation initiatives, including Invoice to Pay, Invoice to Cash, and/or Record to Report.
• Bachelor's degree from an accredited university in Business, Finance, Accounting, Engineering, Information Systems, or a related discipline.
• Experience supporting the analysis, design, or implementation of business processes, operating models, or governance frameworks.
• Experience developing client-ready analyses and materials using Microsoft Excel and Microsoft PowerPoint.
• Experience with one or more of the following: ERP platforms, Tableau, Power BI, ServiceNow, Salesforce, HighRadius, BlackLine, Basware, workflow tools, automation solutions, or artificial intelligence use cases in Finance Operations.
• Exposure to generative AI tools, intelligent automation, predictive analytics, or AI-enabled workflows.
• Ability to interpret data and communicate data-driven insights to diverse audiences.
• Understanding of or exposure to process improvement and change management concepts.
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred

• Experience supporting back-office functional optimization, shared services, or outsourcing programs across Invoice to Pay, Invoice to Cash, and/or Record to Report.
• Experience supporting change management activities, including communications, training, stakeholder engagement, or workforce adoption.
• Experience with Lean, Six Sigma, Prosci, ADKAR, or project management methods or certifications.
• Experience with robotic process automation, workflow platforms, or technology-enabled business transformation.
• Exposure to hybrid human-AI operating models, agentic AI platforms, orchestration tools, or AI governance and responsible AI concepts.
• Exposure to Finance Operations AI-maturity assessments, adoption strategies, or transformation roadmaps.
• Advanced degree in Business Administration, Finance, Accounting, Engineering, Information Systems, or a related field.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $91,100 to $179,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 355803

Job ID 355803