Responsibilities: Assists customers via phone with requests to participate in conservation programs and forwards requests to vendors and contractors; Processes conservation kit requests and mails kits to customers; Assists in reviewing customer program applications to determine eligibility; Processes in-house customer mailings; Maintains supply inventory for programs; Digitizes and organizes customer applications and other departmental information; Prepares written and verbal reports regarding program activity; Operates a computer and office related equipment to fulfill job responsibilities; Other duties may be assigned to fulfill business operational needs and objectives. The Conservation Assistant is responsible for assisting customers with program participation, processing program requests, and supporting program implementation.