Configuration Manager, Senior

Torch Technologies

Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation's top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: "Lighting the Pathway of Freedom". And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

Torch Technologies is seeking a Configuration Management (CM) Senior to join a team responsible for establishing and implementing organizational CM policies, procedures, and technology in support of the Air Force Human Resources Systems Division. The ideal candidate is experienced in the utilization of the Atlassian Tool Suite, especially Jira and Confluence, and knowledgeable of how to implement CM using the Atlassian Tool Suite. They will assist in providing governance, lifecycle baseline integrity, and change control across the AFLCMC/GBH Portfolio-Wide Systems, with a focus on the AF's Military Personnel Database (MilPDS) and its modernization pathways into the Enterprise Resource Planning Common Services (ERP CS). This position supports the AFLCMC/GB Business and Enterprise Systems Directorate (BES)/GBH Human Resources Systems Division.

This position requires a highly motivated individual who possess an in-depth knowledge and skill in applying engineering theories, principles, concepts, standards, and methods in the field of CM sufficient to:

• Provide and maintain CM of all relevant system artifacts, e.g., documentation, source code, build files, scripts, etc., to allow the government the capability to build and release a working copy of the system to the appropriate production environment;
• Archive acquisition documentation;
• Review and evaluate the Development/Sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance;
• Maintain CM files including configuration identification, change control, and status accounting records;
• Implement CM plans;
• Participate in cross-functional change control boards meetings such as, but not limited to, Configuration Control Board (CCB), Change Control Board (CCB), Functional Review Board (FRB), Requirements Review Board (RRB), etc., to record and manage proposed and approved changes;
• Review the change control boards' membership list for currency and completeness;
• Support Engineering Assessments;
• Prepare for, conduct, and/or support major audits such as Physical Configuration Audits (PCAs) and Functional Configuration Audits (FCAs);
• Record and maintain assessment and audit findings, minutes, and action items;
• Report on the Development/Sustainment Contractor's required software delivery status;
• Support pre- and post-contract award data reviews via meeting attendance and capturing meeting minutes;
• Review and evaluate the Development/Sustainment Contractor's conformance to CDRL requirements;
• Manage Government and Development/Sustainment Contractor correspondence;
• Support the establishment of workflows;
• Ensure configuration items are properly identified and documentation is accomplished;
• Track configuration item deliverables and responses;
• Support development/sustainment of paper and automated archival systems of all covered documentation;
• Work closely with program management, systems engineers, quality managers, draftsmen and design/manufacturing engineers in an integrated product team environment;
• Develop and administer configuration management plans;
• Maintain design traceability and integrity;
• Convene and manage change/configuration control boards (CCBs);
• Assist the Government with configuration control for ERP and IT systems. This shall include configuration planning, maintenance of configuration documentation and data, and maintaining inventory/configuration status accounting;
• Manage configurations of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits with the required skills and experience necessary to work closely with program management, systems engineers, quality managers, and design engineers in an integrated product team environment;
• Support requirements and change control boards via meeting attendance and capturing meeting minutes;
• Track and manage proposed and approved changes, e.g., Engineering Change Proposals (ECPs), Change Requests (CRs), and Discrepancy Reports (DRs) / Problem Reports (PRs), throughout system development & sustainment lifecycle;
• Ensure integrity of the baseline including major releases, minor releases, patches, and software maintenance;
• Provide QA checks on system baselines, i.e., Functional, Allocated, Product;
• Support Licensing tasks and packaging and delivering of software to users;
• Maintain the CM library and software repository;
• Manage and control system baselines;
• Recommend and document comprehensive configuration management plans for software, hardware, firmware, and peripherals for IT systems;
• Evaluate data and preparing plans and briefings in support of software-driven systems;
• Evaluate and monitor effectiveness of configuration management plans to identify potential and existing problems and make recommendations for resolution;
• Audit and review IT system configurations for compliance to required specifications;
• Control the configuration of IT systems; and/or,
• Develop and manage access and change control guidelines and procedures to avoid unauthorized access and changes to system configurations.

Required Qualifications:

• U.S. Citizenship

• Education

• Master's or Doctorate Degree in a related field and 10 years of experience in the respective technical/professional discipline being performed, 5 years of which must be in the DoW.

• OR, Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoW.

• OR, 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, 8 of which must be in the DoW.

• Specific Work Experience

• Extensive knowledge and proficiency with CM within the Risk Management Framework (RMF)

• Expert knowledge and understanding of Federal and DoD CM regulations and policies

• IT Configuration Management experience within the Department of Defense environment;

• Formal training and knowledge of configuration management directives, standards, principles (Plan, Identify, Control, Audit/Verify, Status Accounting), and techniques;

• Certification in SW Configuration Management desired;

• Experience performing HW and SW configuration audits;

• Experience performing the technical administrative activities necessary to manage CM tools, e.g., Git, Gitlab, Jira, Confluence, Bitbucket, AWS Config, Azure DevOps Server, Insight, Star Team, for inventory control, version control, data duplication, media labeling;

• Experience producing release notes and CM reports.

• In-depth understanding of the configuration change control process, the role of the Configuration/Change Control Board, and change control documentation.

• Experience performing baseline administrative activities for multiple environments;

• Performing written and oral communications;

• Experience developing briefings for management;

• Understanding of all phases of the software development life cycle.

• Ability to enter and manage system configuration items in a database;

• Ability to provide critical analysis in the realm of problem identification and analysis, interpretation and understanding of links between ideas, research, identification of inconsistencies and errors, relevance confirmation, explanation and presentation, creative and open mindedness, evaluation and problem-solving.

• Extensive technical writing experience to provide accurate, concise, and clear document designs, collaboration, presentation, and research skills needed to design productive workplace documents and presentations for a variety of purposes and audiences.

• Assist in developing and administering configuration management plans, maintaining design traceability and integrity, convening and managing change control boards, and preparing for and attending major events such as, but not limited to, TIMs, PDRs, CDRs, PCAs, FCAs, and CCB.

• TIER1 clearance (required to start) and/or ability to obtain and maintain a DoW Clearance.

Preferred Qualifications:

• Agile principles, methodologies, and enabling technologies, e.g., Jira, Confluence, and Bitbucket
• Knowledge of CM requirements needed to support the ongoing Financial Improvement and Audit Readiness (FIAR) audits
• Certifications
• Ability to maintain an IAT/IAM level II certification (Minimum of Security+; equivalent or higher certification) is highly desired.

Schedule: (M-F; 8-5)

Work Location: Onsite

Travel: Yes, 10-20%

Relocation Assistance Available: No

Position Contingent Upon Award of Contract: No

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Benefits:

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.

Applying to Torch Technologies:

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to HR@torchtechnologies.com. Thank you for your interest in Torch Technologies.