Highlights

Work Setting: Hybrid Onsite Tuesdays & Thursdays (Austin, TX) Required Qualifications: Must be available to work onsite in Austin, TX on Tuesdays and Thursdays . Manage and maintain the Configuration Management Database (CMDB) , ensuring accuracy of all Configuration Items (CIs).

Numbers & Facts

LocationAustin, TX

Description

Duration: 3+ months (with possible extensions)
Work Setting: Hybrid Onsite Tuesdays & Thursdays (Austin, TX)

Required Qualifications:
  • Must be available to work onsite in Austin, TX on Tuesdays and Thursdays.
  • 5+ years of experience with ITIL configuration management principles and best practices.
  • 5+ years of experience in developing and maintaining configuration management processes and policies.
  • 5+ years of experience with CMDB platforms such as BMC Helix, ServiceNow, or Atlassian.
  • 4+ years of experience in performing configuration audits for accuracy, completeness, and compliance.
  • 4+ years of experience verifying and auditing Configuration Items (CIs) against specifications.
  • 3 5 years of experience as a Configuration Manager or similar ITSM leadership role.
  • ITIL 4 Foundation certification is required.

Key Responsibilities:
  • Analyze and evaluate business systems and user requirements.
  • Align system configurations with overall business strategies.
  • Manage and maintain the Configuration Management Database (CMDB), ensuring accuracy of all Configuration Items (CIs).
  • Develop and maintain the Configuration Management Plan (CMP).
  • Coordinate with IT teams to implement and enforce configuration management practices.
  • Define and manage configuration identifications and change control.
  • Conduct regular reviews and audits to ensure alignment with HHS agency policies and standards.

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