Configuration Management Analyst

Summary: Provides technical solutions across systems, applications, or infrastructure. Supports the implementation, operationalization, and continuous improvement of the Configuration Management Program. Works across technology, infrastructure, security, and application teams to establish configuration standards, identify and track configuration deviations, maintain accurate configuration data, and drive remediation efforts that reduce technology risk and improve compliance.

Responsibilities:

• Analyze technical issues, develop solutions, and support IT systems.
• Assist with implementation and ongoing management of the Configuration Management Program. Develop, document, and maintain configuration standards, baselines, and procedures. Monitor configuration compliance and identify unauthorized or high-risk deviations.
• Coordinate remediation activities with technology and application owners. Track and report key metrics, risks, exceptions, and remediation status.
• Support audits, regulatory examinations, and compliance assessments by providing evidence and reporting.
• Maintain configuration management records and ensure data accuracy within CMDB and related tools.
• Identify opportunities to automate configuration monitoring, reporting, and remediation workflows.

• Experience in configuration management, vulnerability management, IT operations, cybersecurity, or risk management.
• Familiarity with configuration compliance tools, CMDB platforms, and enterprise infrastructure technologies.
• Strong analytical, reporting, and stakeholder management skills.
• Ability to coordinate across multiple teams and manage remediation activities to completion.