Rapport
Salary: $24 - $25 / hour
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. Youll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: its a meaningful career.
Job Summary
The Conference Aide is responsible for conference room setup, pantry operations, catering support, and maintaining meeting spaces based on business needs. This role partners with receptionists, coordinators, GSAs, vendors, and the Conference Center Manager to deliver a professional guest experience. The Conference Aide reports directly to the Conference Center Manager.
Key Responsibilities
Reset and refresh meeting rooms as needed while supporting room turnover requests
Clean meeting room tables, chairs, and surfaces
Set up meeting equipment including flip charts, whiteboards, and screens
Ensure meeting furniture and equipment are functional and report issues to Maintenance
Report facility damage and ensure meeting rooms are clean, stocked, and ready for use
Collect leftover meeting materials and coordinate return or shredding with GSAs
Pantry Support
Place weekly pantry supply orders and maintain appropriate inventory levels
Stock pantry items throughout the day following company standards
Manage coffee machines, including refilling, cleaning, and reporting maintenance issues
Monitor vending areas for issues or expired products and escalate concerns as needed
Post and remove pantry signage and Out of Order notices when required
Report pantry maintenance needs, including refrigerators, microwaves, ice machines, and bottle fillers
Perform basic cleaning of pantry counters and surfaces
Qualifications
Strong customer service, communication, and organizational skills
Professional, reliable, and guest-focused demeanor
Ability to work independently in a fast-paced environment
Strong problem-solving and interpersonal skills
Proficient computer skills; hospitality software experience preferred
Previous hospitality or corporate customer service experience preferred
Minimum 2 years of hospitality or customer service experience preferred
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1533173
Rapport a specialized division of FLIK Hospitality Group