Position Summary
The Condominium Community Site Manager is responsible for the day-to-day management, operations, and overall maintenance of a residential condominium community. This role ensures the property is well-maintained, and compliant with governing documents while delivering excellent customer service to residents and supporting the Board of Directors.
Key Responsibilities:
Community Operations
- Oversee daily operations of the condominium property, ensuring a clean, safe, and well-maintained environment.
- Enforce community rules, regulations, and governing documents (CC&Rs, bylaws, policies).
- Oversees coordination and compliance of Modification Requests approved by the ADRC (Architectural Design & Review Committee).
- Conduct regular property reviews and ensure timely resolution of maintenance issues.
Resident Relations
- Serve as the primary point of contact for residents, addressing concerns, complaints, and administering service requests.
- Maintain strong, professional relationships with homeowners and residents.
- Communicate community updates, policy changes, and important notices effectively.
Maintenance & Vendor Management
- Coordinate routine and emergency maintenance, repairs, and capital improvement projects.
- Manage relationships with vendors, contractors, and service providers.
- Obtain bids, negotiate contracts, and ensure vendor performance meets standards.
Board Support & Administration
- Maintain a bi-weekly “Maintenance Matters” report for the Board of Directors
- Provide updates on ongoing projects, vendor performance and maintenance planning.
- Attend monthly early evening Board meetings via Zoom, and annual meetings.
Qualifications:
Education & Experience
- High School Diploma or GED equivalent. Property Management experience, familiarity with Building Terminology and Construction.
- 3–5+ years of onsite property or community management experience, preferably in condominium or HOA settings.
Skills & Competencies
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of property maintenance, vendor management, and construction experience.
- Problem-solving and conflict resolution skills.
Proficiency in Microsoft Office applications.
Working Conditions
- On-site position at the condominium property.
- May require occasional evening or weekend work for emergencies.
- Ability to walk the property, lift moderate weight, perform minor construction/maintenance repairs, including deck and balcony repairs that may require ladder access and respond to on-site incidents.
Compensation & Benefits
- Competitive salary based on experience.
- Health, dental, and vision insurance available; Employer pays a portion of health insurance.
- Paid time off and holidays.
Equal Opportunity Statement
We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.