Concierge

PRESIDENTIAL PLACE CO TCB

  • St. Petersburg, FL
  • 30+ days ago

    Highlights

    We're seeking a Part-Time Concierge/Receptionist for our 11pm-7am shift to greet visitors, answer calls, and support residents and team members with professionalism and care. Addington Place at College Harbor, an AgeWell Solvere Living managed community is a senior living campus (AL, IL, SNF) in beautiful Saint Petersburg, Florida.

    Numbers & Facts

    LocationSt. Petersburg, FL

    Description

    Addington Place at College Harbor, an AgeWell Solvere Living managed community is a senior living campus (AL, IL, SNF) in beautiful Saint Petersburg, Florida.

    As a certified Great Place to Work for 9 years in a row, we proudly offer eligible team members:

    • Medical, Dental and Vision benefits
    • Company-paid Life Insurance and Voluntary Disability
    • Generous Paid Time Off (PTO) Plan and paid holidays
    • 401(k) Retirement Savings Plan with company match

    https://info.flclearinghouse.com

    Be the warm welcome that makes our community feel like home! We're seeking a Part-Time Concierge/Receptionist for our 11pm-7am shift to greet visitors, answer calls, and support residents and team members with professionalism and care. Strong communication and customer service skills required.

    Apply today!

    Job Summary:

    The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.

    Concierge Procedure:

    Essential Functions:

    • Provides positive first impression to all who enter the Community.
    • Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
    • Greets all visitors in a friendly, courteous, and professional manner.
    • Screens and requires visitors to "sign in" at reception desk.
    • Notifies Residents of visitors.
    • Instructs Resident's visitor according to Resident's instructions.
    • Receives and processes incoming mail.
    • Accepts all outgoing mail/packages.
    • Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned.
    • Maintains and updates Emergency Phone Number Log and keeps log at frontdesk.
    • Maintains and updates emergency contact information on each Resident andkeeps information at front desk.
    • Assists managers with various clerical responsibilities.
    • Pages staff as necessary.
    • Takes RSVPs for special functions, as necessary.
    • Oversees sign-up for scheduled transportation.
    • Hands out maintenance requests forms and passes them onto EnvironmentalServices Director.
    • Performs other duties as necessary, to include light housekeeping duties.

    Compliance and Safety:

    • Follows all emergency procedures.
    • Understands all safety policies and procedures.

    Communication:

    • Communicates effectively with all staff.
    • Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.

    Education/Experience/Licensure/Certification:

    • High School Diploma required.
    • Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities.
    • Requires considerable initiative and judgment.
    • Must have word-processing and clerical skills.
    • Must be able to work flexible hours and participate in holiday activities.

    Physical Requirements:

    • Physically able to bend and reach.
    • Physically able to sit for extended periods of time.

    Miscellaneous:

    • Required to work weekends and holidays as assigned.
    • May be required to work on shifts other than the one for which hired.
    • May be required to work extended hours (up to 16 hours per day).
    • May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
    • Could be subject to hostile and emotionally upset Residents due to mentalstatus.
    • Background, criminal, and drug tests as required by HR policies and procedures.
    • May be asked to submit to random drug test during employment.
    • May have their picture taken and image used in social media or community advertising.
    • May be video recorded from devices installed by families in residents' apartments.

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