Job Description Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open-air Amphitheatre. Red Rocks Amphitheater is a naturally formed, one of the world's most iconic music venues and top rated, we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, Co. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. The Concessions Supervisor is responsible for overseeing and delegating responsibilities for food and alcohol service at Red Rocks Amphitheatre. This oversight includes such things as managing people, stocking to par levels, customer service, troubleshooting POS's, following alcohol and food safety protocols. You are to supervise a section of concession stands and portable bars/bottle carts. Monitoring your section for issues or product needs while walking a 200+ stair section. This position is considered an Hourly/ Seasonal/ Part-Time Employee Compensation Data COMPENSATION: The Hourly rate for this position is $23.43 to $23.43. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Delegates tasks to 1 or 2 Warehouse teammates throughout shift Works with stand lead on any inventory discrepancies at beginning of shift Sets up each stand with product and supplies that are needed prior and during each event Trains and guides staff on job duties, alcohol proper food safety and sanitation procedures, customer service, etc. Responding to any technical, service or patron issues that may occur during the event Replenishes food and alcohol items to ensure stands are stocked to appropriate levels for service Shutting down alcohol service at the appropriate alcohol cut off time Keeping staff accountable for cleaning and setting up for next day's event before leaving for the night Closing stands, running reports and dealing with any inventory issues after the event is completed Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including accurate food safety and sanitation. Also, adhering to Aramark's alcohol policies for our staff and guests. Ensures security of company assets The above listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice. Qualifications 21 years or older (required) Valid TEAM or ServSafe Alcohol Certification (required) Must be able to lift 50 lbs. while walking up and down stairs Must be able to be on your feet for up to 12 hours Previous supervisory experience in a related role preferred Previous food and alcohol service experience preferred Must be able to acquire food safety and alcohol certification Must be able to work independently with limited supervision * Demonstrates excellent team leadership and customer service skills This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role also may be outside so may be exposed to sun and other inclement weather. This role may also require uniforms and/or usage of PPE. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.