COMPUTER SUPPORT 1

www.govt.prolim.com Is hiring for federal client Huntington Ingalls COMPUTER SUPPORT 1

Interested candidate can share resume at alec.dsouza@prolim.com or call Senior Recruiter Alec at 214-764-6882

COMPUTER SUPPORT 1 - JOB DESCRIPTION

Company: Huntington Ingalls Industries (HII) - Newport News Shipbuilding Request ID: 773-1 Job Title: Computer Support 1 Location: Newport News, VA Work Setting: Fully Onsite Pay Rate: $22.00-$28.00/hour Schedule: 24×7×365 Operations Shift: 2nd Shift or 3rd Shift Weekends/Holidays: Required

Job Summary

HII is seeking a Computer Support 1 professional to provide onsite operational support for computer, network, and client-server environments. The position supports a continuous 24×7×365 operation and involves monitoring production batch processing, reviewing system activity and error indicators, maintaining operational records, and communicating issues to analysts, management, and team leads.

The ideal candidate is a quick learner and self-starter with strong troubleshooting, attention to detail, communication, and multitasking abilities.

Key Responsibilities

• Perform computer, network, LAN/WAN, and client-server support activities.

• Process and monitor production batch jobs in a multi-system environment.

• Monitor systems and equipment using monitoring software and console interfaces.

• Identify and respond to operator messages, system alerts, and error indicators.

• Review input data for accuracy, completeness, and appropriateness.

• Review output data to verify accuracy and compliance with established standards.

• Monitor daily processing logs and assist with production schedules.

• Maintain accurate production records and shift reports.

• Maintain data center and visitor badging logs as required.

• Catalog, distribute, and return tapes, disks, or other operational media when applicable.

• Communicate job failures and technical issues to analysts, management, and team leads.

• Follow established procedures and operational requirements.

• Work independently with limited supervision while escalating issues when necessary.

• Support a safe, organized, and reliable operational environment.

Basic Qualifications

• Associate's Degree with 0 years of experience, or

• 2 years of related experience may substitute for the Associate's Degree, or

• 4 years of non-related experience may substitute for the Associate's Degree.

• Strong verbal and written communication skills.

• Ability to troubleshoot problems and identify system issues.

• Strong attention to detail and ability to manage multiple tasks.

• Ability to work effectively under pressure.

• Ability to work a continuous onsite schedule, including weekends and holidays.

Required / Preferred Technical Skills

• Computer and network operations

• LAN/WAN environments

• Client-server environments

• Production batch job processing

• System monitoring and console operations

• Control-M

• Tivoli

• Network Manager or equivalent monitoring tools

• Ticketing systems such as SMAX, HPSM, or equivalent

• Production documentation and reporting

• Data center operations experience is preferred but not required