Computer Operator

PA0738 Processing Center

Job Description

The Computer Operator is responsible to operate all equipment in the computer room as well as process all scheduled computer runs and printing/distributing reports.

This position is eligible for a shift differential.

Essential Functions

• Manage personal workload and workflow
• Maximize technology tools available
• Process schedules / computer runs
• Operate computer equipment and printers, and forms handling equipment
• Distribute reports / special forms
• Monitor AS400 operation / performance
• Verify computer logs and posting totals
• Unload/sort computer supplies
• Identify and resolve other department issues
• Report problems to management immediately
• Maintain Iron Mountain Tape logs with Securesync and SharePoint, and computer room and operations building security
• Monitor incoming and outgoing file transfers with momentum
• Verify incoming Check 21 Posting and Image (COF) files
• Review and publish Istatements
• Minimize department nonpayroll costs
• Recommend improvements to procedures
• Attempt to exceed departmental expectations
• Recommend technological enhancements/upgrades, and service and delivery enhancements

Additional Essential Functions

• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment

What You Bring to the Team

• Complete special projects as assigned

Safety and Health for those without supervisory duties

• Abide by the rules of the safety and loss prevention program
• Perform work tasks in a safe manner
• Report any and all injuries to supervisor
• Know what to do in case of an emergency

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's Degree computer technology degree or related subject

Work Experience

3 - 5 years computer operations experience

General Employee Knowledge, Skills, and Abilities

• Ability to establish effective working relationships among team members and participate in solving problems and making decisions
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
• Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
• Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
• Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Additional Knowledge, Skills and Abilities

• Team player

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.