Summary of Job Purpose: Installs, repairs, and provides technical support for Brookhaven School District computers, peripherals, networks, and the users. Responsibilities: Work with the Director of Technology and other technicians to plan and maintain network, equipment, technology policies, hardware, software, Provides technical support and training to staff.
Numbers & Facts
Location
Central Office Brookhaven, MS
Description
Summary of Job Purpose: Installs, repairs, and provides technical support for Brookhaven School District computers, peripherals, networks, and the users.
Requirements:
Minimum of an associate degree in computer/network related field
Experience in the listed responsibilities
Able to work in a fast-paced environment with a team as well as work independently
Have good communication skills
Prior experience working with computers, equipment, networks and software
The following certifications would be beneficial: CompTIA certifications (A+, Network+, Security+), Apple, Cisco
Responsibilities:
Work with the Director of Technology and other technicians to plan and maintain network, equipment, technology policies, hardware, software,
Provides technical support and training to staff
Respond to technology request tickets and make sure request records are up-to-date.
Install/maintain/troubleshoot/repair all technology including hardware, software, peripherals (smartboards, projectors, document cameras, printers)
Install /maintain/troubleshoot/repair network hardware and wireless networks
Have knowledge of TCP/IP usage
Have knowledge of routing and switching
Assist with administration of network directory service including user accounts and network
Participate in continuing education in effort to stay current with district