Computer Field Service Technician

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Computer Field Service Technician

• Location: South Bend, Indiana 46628
• Employment type: W-2 Hourly
• Work model: On-site
• Posted 6 days ago
• Job ID: JPC - 211250

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Job Description

Position: Computer Field Service Technician

Location: South bend, IN 46628

Duration: long term contract to hire

Pay Rate: $28.78/hr on w2 + Mileage

Weekly Mileage: 300-400 miles per week

• Must have his/her OWN RELIABLE CAR and CAR INSURANCE*

Job Profile Summary:

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Key Qualifications:

High School Diploma or GED required

May require technical certification or Associate Degree

Generally, 2-4 years' experience in area of responsibility.

Key Qualifications:

1+ Years of hands-on experience with laptop and desktop break-fix

• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed

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Job details

Job ID JPC - 211250

Location South Bend, Indiana, United States

Work Model On-site

Employment Type W-2 Hourly

Job Type Contract

Experience 2-20 years

Industry Consulting

Pay Rate $25 - $28.78 (Hourly)

Posted October 13, 2026

Skills break-fix

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