| Location | Sacramento, CA |
Primary Skills: IT Help Desk (advanced), Ticketing (advanced), Software Support (Advanced), Hardware Support (Intermediate), Troubleshooting (Intermediate)
Contract Type: W2
Duration: 12+ Months
Location: Sacramento, CA
Pay Range: 18$ to 20.35$/hour on W2
This role provides essential entry-level technical support to clients experiencing issues with their computing devices and software. You will be responsible for diagnosing and resolving common technical problems, escalating complex issues, and ensuring seamless IT operations. Effective communication and collaboration are key to maintaining service quality and knowledge sharing within the team.
Key Responsibilities:
Must-Have Skills:
Domain / Industry Experience: Experience in a utility domain such as Gas, Electric, or Telecom Network is preferred.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
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