Comprehensive Community Services- Human Services Supervisor II

Comprehensive Community Services- Human Services Supervisor II

Salary

$43.44 - $48.09 Hourly

Location

Dr. Daniel Hale Williams Resource Center, 1717 Center Avenue, Janesville, WI 53546, WI

Job Type

Full Time

Job Number

RC-0805272

Department

HSD-B Comprehensive Community Services

Opening Date

08/12/2026

Closing Date

8/30/2026 5:00 PM Central

• Description
• Benefits

Position Summary and Job Duties

Under the supervision of the Comprehensive Community Services (CCS) Program Manager this position has supervisory responsibility for CCS. Work involves administrative responsibilities, supervision of CCS staff, and oversight of services to clients receiving comprehensive, person-centered, team based, community treatment for mental illness, substance abuse or co-occurring disorders. Other responsibilities include: leading the development of treatment plans, collaboration across the system to facilitate services for people and families with complex needs, participation in an after-hours on-call rotation, monitoring program outcomes, leading efforts for continued program improvement, and assuring a high quality service for people and community partners. Close oversight and maintenance of client case records, benefits, plans and reports in accordance with DHS 36, Social Security and Medicaid requirements. Supports and promotes the Vision, Mission, and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Leadership Charter, Professional Standards, and "Commitment to my Co-Workers."

65% Provides administrative and clinical supervision for Comprehensive Community Services team.

• Serves in the role of Service Director per DHS 36 Administrative code for Comprehensive Community Services
• In individual and group supervision, reviews cases, applies clinical assessment skills, and makes determinations regarding appropriate course of action
• Regularly provides feedback and direction to staff regarding assessment, planning and interventions.
• Regularly monitors staff performance and facilitates professional development
• Promotes a client centered, recovery oriented philosophy by advocating for client rights and strength based approaches.
• Oversees assessment and admission processes for assigned CCS clients
• Develops, implements and oversees program policies and procedures
• Assures compliance with all relevant administrative codes and applicable laws and statutes.
• Provides leadership in the implementation of evidence based practices
• Interviews, selects, trains, supervises, disciplines and evaluates assigned staff according to HSD and Rock County procedure.

20% Collaborates with internal and external partners to assure coordinated care

• Participates as a member of a Mental Health Supervisory team, working collaboratively with colleagues to assure a quality continuum of services for clients.
• Develops and monitors contracts and agreements with partner agencies to maximize access to services and community collaboration
• Represents the HSD in the community as appropriate including education and community liaison duties with regard to mental health and AODA issues.
• Communicates and collaborates with staff and supervisors across HSD divisions to assure coordinated efforts to serve clients
• Participates in an after hours on-call rotation as part of the Mental Health Supervisory team for the Rock County crisis intervention unit.

10% Provides direct services/interventions to CCS clients as part of a treatment team.

• Facilitates meetings in conjunction with CCS staff to advocate for client related needs and services and to provide clinical case direction and feedback.
• Fills in with providing direct services as needed

5% All other duties as assigned

Success Factors (KSAs)

• Knowledge of assessment and treatment of persons across the lifespan whom have mental illness or substance abuse disorders including co-occurring disorders.
• Knowledge of assessment techniques and the ability to make sound assessments and form solid clinical plans based on the assessment information.
• Ability to embrace and nurture a person centered, trauma informed, recovery oriented framework and culture for service delivery.
• Knowledge of therapeutic and psychosocial rehabilitation interventions for children, youth, adults, and families with complex needs.
• Knowledge of the laws, regulations and practices pertaining to DHS 36, DHS 35, 48, 51, and 55.
• Knowledge of psychotropic medications, their effect, side effects and abuse potential.
• Knowledge of community resources and how to effectively utilize them.
• Ability to plan and organize work effectively.
• Ability and skill to maintain accurate current records and prepare clear and concise reports.
• Ability to establish and maintain effective working relationships with agency staff, community members, families, and collateral agencies.
• Knowledge of various cultures and diverse populations and ways in which cultural values impact individuals, families, and the community.
• Ability to make assessments and provide or refer for appropriate treatment.
• Ability to manage ones time and emotions in an environment of rapidly changing priorities.
• Ability and comfort in assessing risk and safety planning.
• Ability to accept feedback and apply feedback given.
• Ability to collect, organize and utilize data for program improvement purposes
• Skills in clinical supervision and supportive management of staff

Job Requirements, Education, Training & Experience

• Masters degree or higher from an accredited college or university with a major in psychology, social work, counseling or related field
• Wisconsin LPC, LCSW or LMFT license preferred or must be willing to actively work towards obtaining in a timely manner
• Two or more years supervisory experience preferred
• Five or more years experience working with individuals with significant mental health/AODA problems preferred

Must possess and maintain a current unrestricted (not due to corrective lenses) drivers license and auto insurance pursuant to the Rock County Administrative Policy and Procedure Policy 5.02 and 5.27.

Must complete 20-40 hours of training specific to CCS and DHS 36 within three months of hire date.

Essential Job Functions (physical elements, equipment and working conditions)

Physical Elements

• Ability to stand, walk and sit. Physical movement occurs a majority of the day.
• Inside and outside work with exposure to weather conditions.
• Potential for contact with unpredictable and aggressive persons.
• Must be willing to transport consumers in your personal vehicle and be exposed to challenging and unpredictable environments.
• Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures.
• Lifting and carrying up to 25lbs frequently.

Equipment Use

• Ability to use a computer and computer keyboard.

Working Conditions

• Ability to work non traditional hours and be on call after hours
• A valid drivers license to get between various county buildings and attend meetings is required
• Potential exposure to physically or verbally abusive clients

Rock County Employee

Facts and Benefits Highlights

• Rock County historic and cultural attractions:Rock County is in south Central Wisconsin along the Illinois border. The County has a population of 161,188 making it the ninth largest County in Wisconsin. Janesville, Wisconsin (pop. 64,009) is the county seat. Janesville is located on the I39/90 corridor, forty miles south of Madison, seventy-six miles west of Milwaukee and about two hours from Chicago.

Rock County's many historic and cultural attractions include the City of Evansville historic district, Beloit College (an acclaimed liberal arts institution located in the City of Beloit) and the City of Janesville's Rotary Botanical Gardens and Tallman House (an exceptional example of Italian villa style architecture from the mid 1850's).

The Cities of Janesville and Beloit have a combined symphony orchestra, as well as individual performing arts centers. The Rock County Fair and Riverfest are regional cultural celebrations held every summer in the Cities of Janesville and Beloit respectively. These Cities both have extensive park and open space networks, including portions of the Ice Age National Scenic Trail, a Statewide trail commemorating the State's geologic history. Additionally, the Rock River runs through these Cities, offering many recreational opportunities.

• Salary:

Rock County has updated their pay grid in 2023 and it has 14 steps for every classification. Below is the link to locate the compensation grid and see each of the classifications that Rock County has to offer.

https://www.co.rock.wi.us/departments/human-resources/compens

Employees are paid every two weeks on Friday (26 checks in a year). Paychecks are directly deposited in the employee's bank account. There is a two-week delay between the pay period worked and the payday. New employees generally wait four weeks before they receive their first check, which is a live paper check. Direct deposit is a requirement of employment.

• Holidays (Ordinance 18.501):

The following holidays are observed by the County and shall be granted to regular employees with pay and to temporary employees without pay, unless such employees are required to be on scheduled work:

(a) New Years Day

(b) Martin Luther King Jr. Day

(c) Spring Holiday to be observed the Friday immediately preceding Easter

(d) Memorial Day

(f) July 4th

(g) Labor Day

(h) Thanksgiving Day

(i) Friday following Thanksgiving

(j) Day before Christmas

(k) Christmas Day

(l) One Floating Holiday

(m) Any additional holiday granted by the County Board.

(n) The County Administrator may designate additional holidays in unusual circumstances with the approval of the County Board Chair and/or Vice Chair.

For employees working the standard work schedule, when a holiday falls on Saturday, it shall be observed on the preceding Friday. When a holiday falls on a Sunday, the following Monday shall be observed.

For employees not working the standard work schedule see the HR Policies and Procedures.

• Vacation (Policy & Procedure Manual 5.47):

Employees (.4 FTE or greater) hired on or after April 10, 2023, shall earn vacation according to the following schedule:

• Health Insurance including our Wellness component:

Rock County offers a dual choice point of service plan. Employees will have a choice to elect coverage with either Dean Health Care or Mercy Health Care. Employees can enroll within the first 30 days of employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. The County will pay 90% of the premium for health insurance and the Employee may earn the remaining 10% of the premium, based on the terms of participation of the Healthy Employee Incentive Program.

• Sick Leave (Policy 5.39):

Sick leave pay shall commence on the first day of any period of illness due to accident, injury, or disease.

All full-time employees shall earn one sick leave day per month of continuous employment. All part-time employees whose regular workweek is sixteen hours or more shall earn one sick leave day on a prorated basis directly in relation to the normal full time employment period. All part-time employees, who work less than sixteen hours per week, shall not earn sick leave. Temporary and seasonal employees are not eligible for sick leave. Sick leave shall accrue to a maximum of one hundred thirty days.

• Dental Plan:

The County offers a dental plan through Delta Dental and will pay 60% of the applicable

premium for the lowest cost plan. Employees can enroll within the first 30 days of

employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

• Vision Plan:

The County offers a vision plan which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made.

Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

• Life Insurance:

The County provides term life insurance through the State of Wisconsin Plan. Employees can purchase insurance in increments based on their salary, up to five times their salary. The County will contribute 20% of the cost for the first increment only - one times the employee's salary. Employees can also purchase coverage for their spouse and/or children.

• Eligibility for this benefit is tied to whether the employee is eligible for retirement benefits. (You must be expected to work for at least 12 months and 1200 hours, or have previously qualified for the WRS)
• Voluntary Benefits:

The County offers voluntary benefits which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. Voluntary benefits may include: Disability, Hospital indemnity, Supplemental Life, Critical Illness, and Accident Insurance. Employees are responsible for 100% of the premiums for any voluntary benefits elected. Deductions are taken post tax. Please visit the Human Resources intranet page for more information.

• Deferred Compensation:

Employees can participate in one of the identified deferred compensation plans (Nationwide, Wisconsin Deferred Comp, and Security Benefits) at their own cost.

• Flexible Spending Account (Medical and Dependent Care):

Employees can elect to put an annually IRS established amount into a flexible spending account through (EBC) to pay for their own non-reimbursed medical care expenses. Employees can also put in up to $5,000 for dependent care accounts.

If you leave County employment, you have ninety (90) days to submit expenses incurred prior to your last day.

• Retirement:

Rock County participates in the Wisconsin Retirement System (WRS). Eligible employees are required to participate. What an employee receives at retirement is dependent upon several factors - age, length of service, salary.

Rock County and the employee make equal contributions to the Wisconsin Retirement System on behalf of the employer. The contribution rate is addressed in the employment letter.

Employees in protective status have the percentage contributions defined in their respective collective bargaining units.

Employees who have questions about their retirement benefits should contact WRS.

• Bereavement Leave (Policy 5.04):

In the event of a death an employee may be excused from work without loss of pay for up to a maximum of thirty-two (32) hours annually for the purpose of attending a person's wake, visitation, memorial service, funeral, or make necessary arrangements regarding the person's death, within a reasonable time after the occurrence. Reasonable time after the occurrence is defined as within six (6) months from the date of death.

No more than (32) hours can be used for the same decedent.

If additional time is required beyond the thirty-two (32) hours annually, an employee may request to use accumulated vacation, holiday, or comp-time. Sick leave can be used for a parent, spouse, or child only.

Bereavement leave cannot be accrued from one year to the next.

Bereavement leave can be used in increments of quarter hours.

A second or third shift employee may be excused from work the scheduled shift before or after the event, provided the shift begins or ends on the same calendar date of the event.

All leaves under this section shall be prorated based upon the employee's FTE.

• EAP:

The County provides an Employee Assistance Program (EAP) for employees to use for all kinds of personal and professional assistance. In the case of counseling, professional counselors are available 24 hours a day, 7 days a week. An employee can establish a relationship with a counselor over the phone or set up an in-person appointment with a counselor in the area. As of March 1, 2022, the EAP program will pay for up to six visits.

• Parking:

The County provides free parking at all its facilities.

• Workplace Attire (Policy & Procedures 5.53):

All Rock County employees are expected to present a professional, businesslike image to clients, visitors, customers, and the public. Acceptable personal appearance, like proper maintenance of work areas, is an ongoing requirement of employment with the County. Supervisors should communicate any department-specific workplace attire and grooming guidelines to staff members during new-hire orientation and evaluation periods. Any questions about the department's guidelines for attire should be discussed with the immediate supervisor.

• Employee Identification Badge (Policy & Procedure 5.08)

All Rock County employees shall have and display, an identification badge while conducting official County business. Minimal exceptions, for safety reasons, may be approved by Department Heads.

• Smoking:

All County buildings are smoke free. By County Ordinance anyone visiting or working in any County building is prohibited from smoking closer than 30 feet from any building entrance. The Ordinance also makes the entire Rock Haven Nursing Home a smoke free "campus."

Prior to new hire orientation, please access policy documents here: https://www.co.rock.wi.us/hr

Active Employees: For full policy documents, please visit the Human Resources Intranet page, "Personnel Ordinance" and "Policy & Procedure Manual". https://www.co.rock.wi.us/rchr/

Please note, you may also be subject to department specific work rules.

Still have questions? Call us! Human Resources: 608-757-5520

Employer Rock County

Address 51 S.Main Street

Janesville, Wisconsin, 53545

Phone (608) 757-5520