Highlights
Act as the primary customer quality representative, building trusted relationships and effectively managing quality issues, audits, and corrective actions. Partner with production, engineering, laboratory, and supply chain teams to analyze quality data, reduce scrap, lower costs, and improve operational performance.
Numbers & Facts
| Location | Bristol, New Hampshire |
| Industry | Medical Devices and Supplies |
| Company Size | 10,000 employees or more |
| Website | https://www.freudenberg.com/careers |
Description
Working at Freudenberg: We will wow your world!
Responsibilities:
- Lead and continuously improve the plant Quality Management System (QMS), ensuring compliance with customer, industry, and company standards.
- Act as the primary customer quality representative, building trusted relationships and effectively managing quality issues, audits, and corrective actions.
- Drive plant-wide quality improvement initiatives utilizing Lean Manufacturing, Six Sigma, and advanced problem-solving methodologies.
- Establish, monitor, and enhance Statistical Process Control (SPC) systems to improve process capability, reduce variation, and strengthen product quality.
- Partner with production, engineering, laboratory, and supply chain teams to analyze quality data, reduce scrap, lower costs, and improve operational performance.
- Manage customer and supplier quality certifications, audits, PPAP submissions, and compliance requirements to ensure on-time approvals and successful launches.
- Maintain quality documentation, records retention, environmental compliance activities, and document control systems while supporting business growth and customer satisfaction.
Qualifications:
- Bachelor's degree in Engineering, Quality, Manufacturing, or a related field; Master's degree preferred.
- 5+ years of progressive quality leadership experience within a manufacturing environment.
- Strong knowledge of IATF 16949, ISO 9001, Quality Management Systems (QMS), and customer-specific quality requirements.
- Expertise in Statistical Process Control (SPC), Advanced Product Quality Planning (APQP), root cause analysis, and corrective action methodologies.
- Proven success leading continuous improvement efforts through Lean Manufacturing, Six Sigma, or similar operational excellence programs.
- Excellent communication and relationship-building skills, with the ability to confidently interact with customers, suppliers, and cross-functional teams.
- Experience supporting customer audits, quality certifications, and quality issue resolution within highly regulated or automotive manufacturing environments.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg-NOK General PartnershipAbout Company
Freudenberg – ein globales Technologieunternehmen mit rund 48.000 Mitarbeitenden in rund 60 Ländern und einem Umsatz von mehr als 8,8 Milliarden Euro im Jahr 2020. Hauptsitz der Unternehmensgruppe ist Weinheim, inmitten der Metropolregion Rhein-Neckar. Soweit die Zahlen und Fakten. Doch was treibt uns an?
Es ist der Exzellenzanspruch, mit dem wir unsere Kunden voranbringen. Die Branchenvielfalt, die immer neue Anwendungen ermöglicht. Die Innovationskraft, die auf unserer langjährigen Material-, System- und Technologiekompetenz basiert und von vielfältigen Teams inspiriert wird. Die Werte, die uns seit rund 170 Jahren leiten. Und der feste Wille, Verantwortung für Umwelt und Gesellschaft zu übernehmen.
All das macht uns aus.