| Location | Huntsville, AL |
Overview
Job Summary
Provide administrative data management to the Comp1One injury management team, deliver quality support to sales and account service personnel as needed, maintain billing and data processing standards and deliver high level of customer service to internal/external clients. To assist with phone management, internal work-flow, revenue projections and management, and patient management. Provide overall administrative support to the department in data management, and servicing of case management business in pursuit of department objectives and quality standards.
Qualifications
Education/Licensure/Certifications
High School graduate or GED required. College preferred. Transcription certification preferred.
Experience
Minimum of three years previous administrative/office assistant work experience to include varied computer skills and applications with ability to transcribe case reports. Workers' compensation/managed care experience desired with working knowledge of medical terminology, coding, etc.
Additional Skills/Abilities
Must have excellent communication/customer service skills with the ability to work in a fast paced environment requiring prioritizing and changing tasks frequently and quickly. Excellent computer skills to include word processing, database applications, and ability to transcribe various medical reports and updates with 96% accuracy. Must have knowledge of proper business communication fundamentals.