Compliance Testing Manager

Summary:

The Compliance Testing Manager will manage the Bank's compliance testing for assigned bank products including products offered through Fintech Servicers.

Key Responsibilities:

• Compliance Testing Program Execution: Coordinate with assigned business units and fintech partners to schedule, conduct, and evaluate compliance tests, providing clear and actionable findings and recommendations.
• Knowledge: Possess a strong knowledge of laws, regulations, and industry best practices applicable to the bank's lending products. Including but not limited to UDAAP, UDAP, ECOA, EFTA, FDCPA, GLBA, FCRA, TILA, MLA, and SCRA.
• Team Leadership & Development: Lead, mentor, and develop Analysts, fostering a collaborative, high-performance culture.
• Communication & Presentation: Communicate complex information to employees, management and strategic partners. Present training materials, recommendations, and initiatives, as requested.
• Reporting & Responding: Prepare and compile testing reports as scheduled and testing documentation upon request from the VP, Compliance Testing or the Director, Compliance Testing.
• Recommendations & Guidance: Advise and provide guidance to the management team, fintech solutions team, and other stakeholders.
• Projects & Other Job Duties: Ad hoc projects and other job duties, as assigned.
• Timeliness: Must be able to work under strict testing SLAs and be able to communicate requests for deadline extensions in a timely manner.
• Decision Making: Must be able to confidently make recommendations in a way that is consistent, explainable, and actionable.

Specifications:

• Subject Matter Expert on lending rules and regulations, as applicable to bank products and products offered through Strategic Partners.
• Experience with small-dollar, high-cost loans, deposits, and mortgage loans is preferred but not required.
• Experience in executing and managing compliance testing, preferably in a complex, multi-faceted financial institution.
• Two to three years of experience in managing daily tasks applicable to a Compliance Testing program.
• Strong leadership and team management skills, with a focus on coaching and developing talent.
• High level of attention to detail, accuracy, and thoroughness.
• Ability to use sound judgment and make critical decisions regarding compliance with minimal supervision.
• Excellent written and verbal communication skills.
• Ability to present complex information in an understandable and relatable manner when presenting to employees, Strategic Partners, and regulators.
• CRCM Certification preferred but not required.