The Compliance
Specialist - Affordable Housing is an entry-level role within
the Compliance Department designed for experienced housing
professionals with a focus on quality assurance and accuracy.
This role ensures adherence to Public Housing (PH), Housing
Choice Voucher (HCV), and Low-Income Housing Tax Credit
(LIHTC) program regulations through meticulous auditing,
compliance monitoring, and operational review.
Specialists at this
level play a critical role in establishing a foundation of
accuracy and integrity within the compliance framework,
performing detailed evaluations of internal processes and
supporting operational teams with best practices to ensure
high-quality program execution.
The Compliance
Specialist Level I establishes the foundation for program
compliance by ensuring the highest standards of accuracy and
quality assurance. This role is integral to creating trust,
integrity, and consistency in the organization’s operations
while contributing to its mission of excellence in housing
program management
What You’ll
Do
Quality Assurance
and Accuracy
- Conduct detailed
audits of participant files, financial records, and program
processes to ensure they meet compliance standards with 100%
accuracy.
- Identify
discrepancies or inconsistencies, analyze root causes, and
recommend corrective actions to improve overall
quality.
- Develop and
implement quality assurance tools and templates to promote
consistency in compliance activities.
Regulatory
Compliance
- Stay informed on
HUD and other housing regulations, applying this knowledge
to ensure organizational adherence.
- Interpret program
regulations and translate them into actionable policies and
procedures.
- Monitor for
regulatory updates and ensure prompt application of changes
to program practices.
Internal Quality
Control
- Serve as a resource
for internal teams, offering guidance on complex cases,
policy interpretation, and quality standards.
- Perform ongoing
reviews of workflows and data management to identify
inefficiencies or inaccuracies.
- Recommend process
improvements that enhance accuracy and operational
integrity.
Documentation and
Reporting
- Maintain
comprehensive and accurate records of audits, findings, and
corrective actions to track progress and demonstrate
compliance.
- Prepare detailed
reports summarizing quality assurance activities and
outcomes for internal stakeholders.
Collaboration and
Support
- Work
collaboratively with other departments to align quality
assurance activities with organizational
objectives.
- Provide support for
team training and development by sharing insights on
compliance requirements and best practices.
Key
Responsibilities
- Client Engagement
and Advisory Services
- Conduct
client-facing audits and evaluations, diagnosing compliance
gaps, and offering tailored, actionable
recommendations.
- Act as the primary
advisor for clients, helping them interpret HUD regulations
and implement strategies for regulatory adherence and
program success.
- Build strong client
relationships by delivering high-value insights and
personalized guidance.
Quality Assurance
Leadership
- Lead external
quality assurance reviews, ensuring client programs meet the
highest accuracy and compliance standards.
- Evaluate complex
processes and data systems to identify inefficiencies and
develop solutions that improve client performance.
Training and
Development
- Develop and deliver
training programs that equip client teams with the tools and
knowledge to excel in compliance and quality
assurance.
- Provide guidance on
implementing best practices for documentation, data
integrity, and operational workflows.
Policy Optimization
and Strategic Input
- Review client
policies and procedures, identify gaps and inefficiencies,
and recommend updates aligned with industry best
practices.
- Collaborate with
clients to design strategies that enhance operational
excellence while maintaining compliance.
Risk Mitigation and
Reporting
- Identify risks in
client operations, proposing robust mitigation strategies to
safeguard program integrity.
- Prepare detailed,
client-focused reports summarizing audit findings,
compliance trends, and areas for improvement.
Requirements
Qualification &
Skills
Education:
- Bachelor's
degree in Public Administration, Urban Planning, or a
related field.
Experience:
- 5+ years in housing
compliance, with at least 2 years of experience in
client-facing roles
- 5+ years in Low
Income Housing Tax Credit (LIHTC) required.
- 3+ years in Project
Based Rental Assistance (PBRA), Public Based Vouchers (PBV),
Housing Choice Voucher (HCV), HOME, etc., preferred.
Skills:
- Advanced
understanding of housing regulations.
- Strong
interpersonal and presentation skills.
- Exceptional
analytical abilities.
- Client-Centric
Approach: Ability to deliver high-value advisory services
that meet client needs.
- Advanced
Problem-Solving: Expertise in diagnosing complex compliance
challenges and implementing effective solutions.
- Quality Assurance
Leadership: Skilled in conducting and leading detailed
audits to ensure compliance excellence.
- Training Expertise:
Proficiency in creating and delivering impactful training
programs for clients.
- Strategic Thinking:
Adept at aligning client policies and processes with
long-term compliance and performance goals.
Travel Requirement:
Moderate (25-50%)
As projects
entail.