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Compliance Officer - Onsite Doral, FL

Novalink Solutions

  • Miami, Florida
  • 30+ days ago

    Highlights

    Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason. ** Close the case out by adding the appropriate codes/activities/statues in Versa.

    Numbers & Facts

    LocationMiami, Florida
    IndustryStaffing/Employment Agencies
    Company Size20 to 49 employees
    Year Founded2004
    Websitehttp://www.novalink-solutions.com/

    Description

    WORK ENVIRONMENT:  Professional office, business casual, cubicle

    CANDIDATE RESPONSIBILITIES:

    ** Contact constituents/complainants to discuss the details of the complaints that are filed.
    **  Read state statute and compare with complaints to analyze the issue.
    **  Communicating with the public, so good customer service skills are a MUST.
    **  Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
    **  Provide any resources or referrals, as appropriate.
    **  Send a written correspondence to the complainant once approved by the supervisor.
    **  Close the case out by adding the appropriate codes/activities/statues in Versa.
    **  Document the actions in the OnBase system.


    CANDIDATE REQUIRED SKILLS:

    **  Communicate verbally and in writing appropriately
    **  Read and interrupt Florida statutes 
    **  Previous experience working with the public in a professional work environment
    **  Exceptional organizational skills
    **  Commit to the project time line
     

    Requirements

    Skill
    Required / Desired
    Amount
    of Experience
    Ability to speak and understand English
    		Required
    		 
    		 
    High school diploma
    		Required
    		 
    		 
    Excellent written and oral communication with the public
    		Required
    		 
    		 
    Ability to read and interrupt Florida State Statues
    		Required
    		1
    		Years
    Experience working with the public in a professional work environment
    		Required
    		3
    		Years
    Experience working with the public and analyzing complaints
    		Required
    		1
    		Years
    Experience using Versa
    		Highly desired
    		 
    		 
    Experience using OnBase system
    		Highly desired
    		 
    		 
    Bachelors Degree
    		Highly desired


    About Company

    Novalink, founded in 2003 , is a leading consulting and staffing company serving clients in public and private sectors in Information Technology, Telecommunications (IT/Telecom), Technical Networks, Finance, and Administration. With government agencies as our primary clientele, our team has a proven track record of success in providing temporary personnel solutions and managing government deliverables-based projects over the past 20 years.

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