Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work.
FL-DBPR-Ft. Lauderdale-CTMH-Compliance Officer (801829)
Pay rate: $34.14 per hour
Temp ( 6 weeks)
Job location:1525 W. Cypress, Ft. Lauderdale, FL 33309 or 1400 West Commercial Blvd, Suite 185 Ft. Lauderdale, Fl 33309
Hours: Monday - Friday 8 am - 5 pm
Job description:
WORK ENVIRONMENT: Professional office, business casual, cubicle
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line
A diversified Medical Staffing Agency For Federal Government Healthcare Facilities, headquartered in Atlanta, Georgia, NiteLines USA, Inc., was founded to pursue and impart contract quality support services to a variety of governmental agencies. In the years since its inception, our firm has grown steadily. We employ various management, administrative and professional service personnel with extensive experience and understanding in providing quality services to all of our customers.
NiteLines USA, Inc. is fully aware of our customer requirements for reliable, efficient, and quality contract support services. We have both the technical expertise to provide the support services needed, and the management personnel and procedures to ensure quality performance of every contract.
We understand the primary importance of providing services to the nature and scope in accordance with the terms of each contract, and address all areas specified in the scope of work.
This understanding provides a sense of purpose and is the difference between simply maintaining a level of performance, and a dedication to dramatically improving the level of performance.