Position Information\n \nHiring Department: Office of Financial Aid & Scholarships\n \nReports To: Director for Financial Aid & Scholarships. \n \nJob Location: El Paso, Texas\n \nPosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.\n \nHours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends.\n \nFLSA status: Exempt\n \nEarliest Start Date: As soon as possible.\n \nSalary: $50,000.00 Annually.\n \nRequired Application Materials:\n\n Resume\n Cover Letter\n List of three references\n \nPosition Summary\n \nUnder the direction of the Director of Student Aid Administration, the Compliance Manager of Federal Financial Aid is responsible for determining student eligibility and performing different types of financial aid processes such reconciliations, Return of Title IV, and professional judgements. This role ensures federal financial aid funds are managed in alignment with federal regulatory requirements, and institutional/state policies, while advancing student access and success. The position conducts comprehensive audits of top regulatory findings and assists with collection of data for any outside audits conducted on UTEP. The Manager will advise students, parents, staff, and university personnel on relevant student award and general financial aid issues. Must remain up to date on current federal and state regulations and institutional policies. Responsible for maintaining the accuracy and integrity of assigned financial aid programs at the University of Texas at El Paso (UTEP). Through cross-departmental collaboration with students, faculty, and administrative partners, the Compliance Manager fosters a cohesive institutional strategy of compliance, enhances operational effectiveness, and promotes responsible, mission-driven stewardship of federal Title IV resources.\n \nThe position duties also include analyzing and interpreting applicable regulations, as well as participating in the development and facilitation of training activities for the Office of Financial Aid and Scholarships.\n \nEssential Functions\n \nPromotes and ensures compliance with University, local, state, and federal policies and regulations while coordinating federal financial aid. \n \nAdvises University personnel on regulatory requirements, risk mitigation strategies, and emerging compliance considerations.\n \nProvides leadership in implementing departmental directives, policy updates, and operational improvements to strengthen financial aid processes, internal controls, and program effectiveness. Ensures operational efficiency and fiscal responsibility.\n \nConducts comprehensive audits for top regulatory findings, cost of attendance reviews, annual compliance assessments, and enrollment reporting to ensure alignment with institutional and federal policies. Works collaboratively with other departments to ensure compliance. \n \nFirst line troubleshooter/support for processing staff and students with difficult or unique situations including guidance for federal, state, and institutional financial aid compliance issues.\n \nPerforms all Return of Title IV requirements for the institution.\n \nAssists with identifying and documenting regulatory changes and the impact on the workflow for student awarding processes.\n \nAnalyzes various system-generated reports to verify compliance and eligibility of students receiving aid under federal and institutional guidelines. \n \nVerifies the student has submitted all required documents and satisfied any other obligations before awards are adjusted based on professional judgement.\n \nEnforces rules regarding cost of attendance, financial need, and other financial assistance (OFA).\n \nProvides extensive advising to students and parents with information regarding eligibility requirements, financing options, aid eligibility, cost of attendance, financial aid policies and procedures via direct meetings, presentations, e-mails, telephone calls and other communication methods.\n \nKeeps current on financial aid regulations and policies by subscribing to list-serves, reading loan regulations, policies, and procedures that are distributed by federal, state, and institutional sources, networking with counterparts at other universities, and attending workshops, conferences, and seminars.\n \nMonitors and assists the Assistant Director of Funds Management with the reconciliation of federal accounts; oversees monetary transactions, account specifications, and documentation to ensure accuracy and compliance. \n \nReviews and approves agreements and documentation associated with administration within assigned areas of responsibility.\n \nDevelops and delivers training, policies, standards, and procedural guidelines related to federal financial aid compliance, data security, privacy regulations, and system controls.\n \nServes as liaison between academic departments, Scholarships, Business Affairs, students, and external stakeholders regarding federal policies and procedures.\n \nPrepares and submits required reports to University leadership and regulatory agencies; maintains accurate student tracking systems and comprehensive records.\n \nParticipates in University committees, professional development activities, and relevant industry conferences to remain current on compliance standards and best practices in scholarship administration.\n \nUnderstands and supports the department's role in advancing the University's mission through ethical stewardship and student-centered services.\n \nAssists with ensuring that communication, in all forms and modalities, with students and the campus community meets federal regulations.\n \nMaintains appropriate documentation in the University's Student Information System (Banner) and other information repositories as needed.\n \nPerforms other related duties as assigned.\n \nQualifications\n \nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\n \nRequired Qualifications:\n \nEducation: Bachelor's degree in Business, Finance, Education, Public Administration, Social Sciences or related field. Relevant experience may be substituted for the degree requirement on a year-for-year basis.\n \nand\n \nExperience: Three (3) years of experience in higher education. Demonstrate experience developing and implementing financial education and instruction for post-secondary students is required. Two (2) years of proven customer service experience and supervisory experience. Minimum of 1 year of full-time experience working in a Financial Aid Office.\n \nTo be able to perform the duties of this position, the candidate must have access to several federal databases. To be granted access and clearance to these federal systems, the incumbent cannot be in default on any type of federal student loan.\n \nPreferred Qualifications:\n \nBilingual in Spanish.\n \nMaster's Degree.\n \nFamiliarity with financial aid terminologies, processes and activities Knowledge of Ellucian Banner.\n \nExperience with reading and interpreting the federal register, federal compliance and regulatory requirements.\n \nKnowledge, Skills & Abilities\n \nAbility to interpret and communicate regulatory requirements in oral and written form to a wide range of individuals and constituencies in a diverse community.\n \nSkill in researching regulatory information and resolving complex student situations. \n \nWorking knowledge of U.S. Department of Education (Title IV) rules and regulations.\n \nAbility to analyze issues and offer solutions to problems.\n \nAbility to follow regulatory policy and related procedures.\n \nExcellent communication skills, both verbal and written. Strong interpersonal skills.\n \nStrong organization and prioritization skills.\n \nDetail-oriented, accurate, organized and efficient.\n \nAbility to work independently, handle large volumes of work, and multi-task with interruptions.\n \nAbility to handle information in a confidential and professional manner.\n \nStrong computer skills; proficient in Microsoft Office Suite.\n \nWhy Pick UTEP\n \nThe University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.\n \nUTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.\n \nThis is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution's core strengths\u2014its location, its people, its supportive culture, and its community partnerships\u2014the plan lays out a bold vision for the next decade, aimed at maximizing the University's regional impact and national stature.\n \nMiner Perks and Benefits\n \nWhat UTEP Offers:\n\n Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform\n Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans\n Retirement Programs\n Longevity Pay\n Paid Vacation & Sick Leave\n Paid Holidays\n Employee Discounts & Perks\n Employee Education Assistance program\n And much more! Visit our Benefits Summary Page for more information on our additional benefits.\n \n\n \nDisclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment.\n \nAdditional Information\n \nNote: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.\n \nThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code \u00a751.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.\n \nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n \nWhile performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25 pounds.\n \nThe noise level for this work environment is usually moderate.\n \nIn keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.\n \nThe University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries\u2014including the filing of a Formal Complaint or reporting an incident\u2014about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C. \n \nFor accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.\n\n