Compliance Coordinator

• About The Role

• At Foxtons, we take pride in delivering exceptional property management services, with safety and compliance at the heart of everything we do. As a Compliance Coordinator, you'll play a key role in navigating the ever-changing regulatory landscape of the lettings industry, helping to ensure the properties we manage meet all legal and safety requirements. Your work will provide reassurance to landlords and tenants alike, while giving you the opportunity to build valuable experience in a fast-paced and evolving sector.

You'll work closely with our Property Management teams and Office Managers to make sure every home we manage is compliant from the moment it's listed, through to move-in, tenancy, and beyond. If you're detail-driven, proactive, and passionate about doing things right, this is your chance to become a trusted expert in a fast-moving, high-impact role.

About the role:

• Reviewing essential property safety documentation, including gas safety certificates, electrical reports and smoke alarm requirements
• Assisting with the audit of HMO and licensed properties, reviewing licence conditions and helping ensure relevant compliance and fire safety requirements are met
• Processing Right to Rent checks and monitoring visa expiry dates in accordance with legislative requirements
• Supporting the team in monitoring regulatory changes and helping maintain accurate compliance systems and processes
• Support monthly and quarterly audits and spot checks to maintain the accuracy and integrity of compliance data
• Supporting customer service excellence by helping resolve complaints and improving processes

This role is based in our Worcester office (WR4) towards the outskirts of the city with excellent transport links from numerous locations. Free onsite parking is provided.

About You

About You:

• A sharp eye for detail and a methodical approach to work
• Confidence in managing multiple tasks and deadlines
• Strong data processing and administrative skills and the ability to maintain accurate records
• A collaborative mindset - you'll be working with teams across the business
• A passion for learning and staying ahead of industry changes
• A commitment to delivering outstanding service to both landlords and tenants

We offer:

• A clear path for career progression based on your performance and potential
• A supportive, inclusive culture with regular social events and EDI networks
• Comprehensive training and development to help you grow your expertise
• One paid day a year to volunteer for a cause you care about
• A wellbeing package including enhanced sick pay, mental health support, and coaching access
• Enhanced parental leave policies
• Pension scheme

About Us

As the UK's number 1 lettings agency,* our customers choose us because we get it done. And we know it's our people that make us so successful. We have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry's most influential professionals.

Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs.

• TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level