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Compliance Associate

    Highlights

    Contribute to department initiatives, such as managing the completion status of training initiatives (e.g., annual compliance training, new hire compliance training, etc.), monitoring and sharing regulatory changes, updating the compliance work plan, creating quarterly newsletter content and engaging employees during Corporate Compliance & Ethics week. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

    Numbers & Facts

    LocationAllentown, PA
    IndustryHealthcare Services
    Company Size5,000 to 9,999 employees

    Description

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

    The Network Compliance Department audits, investigates and educates about compliance related matters that include a) billing and documentation requirements, b) physician and vendor relationships and c) regulatory compliance policies and regulations. The Compliance Associate is a valuable member of the compliance team who will grow personally and professionally in our multifaceted department. The ideal candidate will have strong organizational, time management, critical thinking and problem-solving skills to manage a variety of projects in a fast-paced environment.

    The Compliance Associate assists with supporting all seven elements of an effective compliance program, as defined by the Office of Inspector General (OIG), to provide a comprehensive, effective and efficient compliance program for St. Luke's University Health Network. The Compliance Associate will also become a compliance resource and will assist the department in promoting St. Luke's Code of Conduct and raising awareness regarding standards for ethical behavior.

    JOB DUTIES AND RESPONSIBILITIES

    • Serve as a member of the compliance committee, create and contribute to meeting materials (e.g., handouts, graphs, minutes, etc.) and participate in compliance subcommittee meetings.
    • Conduct investigations of alleged compliance incidents, develop corrective action plans for the resolution of problematic issues and track, monitor and report on all investigation outcomes.
    • Research, audit and/or analyze complex data, evaluate the information, draw logical conclusions, demonstrate financial acumen and create proposed solutions to root cause issues.
    • Assist with the research, investigation, auditing, review and analysis of general compliance, billing, HIPAA Privacy and other matters to ensure compliance with governmental regulations and internal policies.
    • Contribute to department initiatives, such as managing the completion status of training initiatives (e.g., annual compliance training, new hire compliance training, etc.), monitoring and sharing regulatory changes, updating the compliance work plan, creating quarterly newsletter content and engaging employees during Corporate Compliance & Ethics week.
    • Create technical and creative content that contributes to the department's multifaceted educational and training program that focuses on the elements of the Compliance Program, as well as assist in ensuring that all appropriate business partners, employees and management are knowledgeable of, and comply with, pertinent federal and state standards.
    • In coordination with the Network Director, Compliance, assist to enforce compliance standards through disciplinary processes and ensure that disciplinary actions for compliance matters are consistent across St. Luke's.
    • Support an effective compliance communication program for the organization, including promoting: (a) available resources for reporting compliance concerns, (b) use of the compliance hotline, (c) heightened awareness of St. Luke's Code of Conduct and (d) understanding of new and existing compliance matters and related policies and procedures.
    • Assist with the development, maintenance, and revision of policies, procedures and practices for the general compliance and operations of St. Luke's and its related activities to prevent illegal, unethical, or improper conduct.

    PHYSICAL AND SENSORY REQUIREMENTS:

    Must possess hearing, seeing, speaking and reasoning senses necessary to carry out job duties. Must be able to sit for long periods throughout the day, with intermittent periods of standing, walking, bending, twisting and reaching necessary to carry out duties of job. Sedentary work, with occasional lifting/carrying of objects such as office supplies, files, etc. with maximum weight of ten pounds. Must be able to pay close attention to details, concentrate on work and observe work of others. Must have the ability to travel throughout the Network as needed; travel obligation is minimal.

    EDUCATION

    Bachelor's Degree in a healthcare, business, finance or other related field preferred

    TRAINING AND EXPERIENCE

    Two years of compliance, healthcare, auditing, and/or billing and coding experience, preferably within a complex healthcare system required

    Experience with compliance programs, regulatory research and/or auditing is preferred

    Certified in Healthcare Compliance (CHC) desired within 18 months of hire required

    Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

    St. Luke's University Health Network is an Equal Opportunity Employer.

    About Company

    St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.

    The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:

    • More than 80 owned physician-practice sites
    • 300 employed primary care/specialist physicians
    • Various outpatient testing and service facilities
    • Home health
    • Hospice services (inpatient and outpatient)
    • Largest ambulance provider in Bucks County and second largest in Lehigh County
    • Other related organizations
    • 57,500+ annual admissions
    • 195,000 annual emergency room visits
    • 1,325 physicians on the Medical Staff (96 percent board-certified)
    • 8,600+ employees
    • More than 1,350 volunteers

    Areas of exceptional medical expertise include:

    • Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
    • Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
    • Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
    • Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
    • Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
    • Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
    • Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
    • Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
    • Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation

    St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:

    Pride - We take pride in our accomplishments and in our organization.

    Caring - We show consideration for others and their feelings. We treat others as we want to be treated.

    Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.

    Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.

    Flexibility - We adapt to the changing needs and expectations of those we serve.

    Teamwork - We work together to improve quality.

    The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

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