Community Volunteer Engagement Manager

Community Volunteer Engagement Manager

Salary

$65,561.60 - $69,014.40 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2700017

Department

Senior Affairs

Division

SA-Strategic Support I

Opening Date

07/23/2026

Closing Date

8/7/2026 11:59 PM Mountain

Bargaining Unit

NU

• Description
• Benefits
• Questions

Position Summary

Coordinate the organization, staffing and operational activities for assigned volunteer programs including managing, recruiting and coordinating the expansion of volunteers; managing service projects and providing services for older adults with opportunities for social inclusion, skills development, learning opportunities and improved health and well-being; provide highly responsible and complex staff assistance to the Division Managers and Director of the Department of Senior Affairs.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include, but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Coordinate the organization, staffing and operational activities for assigned volunteer programs including managing, recruiting and coordinating the expansion of volunteers; managing service projects and providing services for older adults with opportunities for social inclusion, skills development, learning opportunities and improved health and well-being while continuing to age.
• Coordinate, develop, and monitor community engagement and impact, member training, recognition and data tracking; expand community support for volunteer programs; coordinate, plan and attend community events that solicit targeted populations, including retirees and nearing retirees.
• Participate in the development and implementation of goals, objectives, policies and priorities; recommend and implement resulting policies and procedures.
• Identify opportunities for improving service delivery methods and procedures; identify resource funding, needs and opportunities; review with appropriate management staff; implement improvements.
• Manage, coordinate and review the work plan for assigned services; assign work activities and projects; monitor work flow; review and evaluate work product, methods and procedures; meet with staff to identify and resolve problems.
• Establish partnerships with other nonprofit community organizations to develop opportunities for members to engage in community volunteer services.
• Oversee and participate in job training program activities; monitor participation with various agencies; initiate and enhance collaboration and coordination among community groups and organizations.
• Oversee the administration and fiscal analysis of grants and contracts related to the Senior Affairs volunteer programs; monitor service delivery systems and operations to ensure compliance with Federal, State, City and Department goals policies and regulations; maintain records; prepare and present statistical reports as required.
• Select, train, motivate and evaluate program personnel and volunteer staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Participate in the development and administration of assigned budget; forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary.
• Provide staff assistance to assigned management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
• Represent the assigned volunteer programs to other divisions, departments, and elected officials and outside agencies; coordinate assigned activities with those of other divisions, departments and outside agencies and organizations.
• Serve as a liaison for the division, department or City with other City departments, division, the general public and outside agencies; coordinate, negotiate, resolve sensitive and controversial issues.

SUPPLEMENTAL FUNCTIONS:

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of social services or gerontology.
• Respond to public inquiries in a courteous manner; provide information regarding various programs for older adults.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelors degree from an accredited college or university in Liberal Arts, Communications or Journalism, or a related field; and

Five (5) years of program management experience; and

To include two (2) years of supervisory experience

Experience in grant-funded programs and program development for the elderly preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.

Possession of a valid City Operators Permit (COP) within six (6) months from date of hire.

Working Conditions

Environmental:

Office environment; exposure to computer screens.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for walking, standing and sitting for prolonged periods of time.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

02

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

03

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

04

Do you possess the supervisory experience outlined in the minimum requirements? If you have successfully completed the City of Albuquerques Pre-Management Development Program (PMDP), please include two (2) additional years in your supervisory experience (attach certificate, if applicable).

• Yes
• No

05

Do you possess experience in grant-funded programs and program development for the elderly?

• Yes
• No

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV