COMMUNITY SERVICES COORDINATOR - 4

State of Rhode Island

  • Providence, RI
  • 2 days ago
  • $99,628–$112,906 Per Year

Highlights

This position serves as a key component of the Department''s Residential Monitoring Unit and is responsible for coordinating and conducting residential intervention monitoring, quality improvement, performance evaluation, provider and stakeholder engagement, and system improvement activities to promote safe, effective, trauma-informed, and high-quality services for Rhode Island young people and families. Coordinate with Department divisions, providers, regulatory agencies, advocacy organizations, and community partners to support consistent monitoring practices, quality improvement efforts, and statewide residential service enhancement.

Numbers & Facts

LocationProvidence, RI
Salary$99,628–$112,906 Per Year

Description

Department

Department of Children, Youth, and Families

Division

Social/Human Services

Salary

$99,628.00 - $112,906.00

Job Profile

JC-02708300-77 - Community Services Coordinator

Scheduled Work Days & Work Hours

Monday - Friday; 8:30am - 4:00pm

Non-Standard 35.0

Please note: This positing is for 4 positions.

These positions are located in the Division of Residential Monitoring Unit.

Job Requisition Number

JR103673 COMMUNITY SERVICES COORDINATOR - 4 (Open)

Pay Grade

C00A34 A

Classification

Community Services Coordinator

Class Definition

GENERAL STATEMENT OF DUTIES: To focus and assist community activity on the behalf of children; to provide staff assistance to the Governor's Advisory Committee for Children and Youth; and to related work as required.

SUPERVISION RECEIVED: Works under the general direction of a superior with considerable latitude for the exercise of initiative and independent judgement.

SUPERVISION EXERCISED: As required, supervises professional, technical and clerical personnel assigned to assist.

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

  • To focus and assist community activity on the behalf of children and in coordination with state efforts.
  • To provide staff assistance to community, private and public agencies in the planning and implementation of conferences and workshops on issues related to services for children.
  • To act as a liaison between the department and the community in matters of mutual concern.
  • To coordinate the response to requests for information of a general nature from community-based organizations.
  • To provide staff assistance to the Governor's Advisory Committee for Children and Youth.
  • To plan agenda for, keep minutes at and notify members of meetings.
  • To perform research and gather information on children's problems.
  • To make recommendations in regard to state and community programs on behalf of children.
  • To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGES, SKILLS AND CAPABILITIES: A thorough knowledge of the physical, emotional, social, educational and economic factors which affect children; a thorough knowledge of community resources relating to children; the ability to coordinate the efforts of state, community and private organizations on the behalf of children; the ability to provide staff assistance through organization, research, analysis and recommendations; the ability to prepare written and oral reports; the ability to establish and maintain effective working relationships with state, community and private officials; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Such as may have been gained through: graduation from a college of recognized standing; and

Experience: Such as may have been gained through: considerable employment in a responsible position in a public or voluntary social agency concerned with the problems of children.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Supplemental Information

Community Services Coordinator Supplemental Information:

In addition to the duties and responsibilities contained within the Community Services Coordinator classification specification, the following responsibilities shall be performed:

Residential Monitoring and Quality Oversight

Coordinate and conduct announced and unannounced monitoring activities to evaluate the safety, quality, clinical effectiveness, and performance of residential intervention programs serving Rhode Island young people.

Review clinical, operational, and quality documentation; assess implementation of evidence-informed and trauma-responsive practices; and participate in multidisciplinary reviews involving significant incidents, provider performance, and quality improvement opportunities.

Promote relationship-based monitoring through ongoing engagement with providers, youth, families, and Department staff.

Quality Improvement, Performance Evaluation, and Provider Support

Coordinate Continuous Quality Improvement (CQI) activities, monitor implementation of improvement initiatives, and provide technical assistance, consultation, and guidance to residential intervention providers.

Analyze monitoring findings, provider performance information, quality indicators, and trends to identify strengths, risks, and opportunities for improvement.

Prepare reports, recommendations, dashboards, presentations, and other materials to support Department leadership, provider performance improvement, and informed decision-making.

Program Development and System Coordination

Assist in the development, implementation, and ongoing refinement of monitoring tools, policies, procedures, guidance documents, quality assurance standards, and operational processes supporting the Residential Monitoring Unit.

Coordinate with Department divisions, providers, regulatory agencies, advocacy organizations, and community partners to support consistent monitoring practices, quality improvement efforts, and statewide residential service enhancement.

Recommend operational, programmatic, and policy improvements based on monitoring activities, performance trends, emerging best practices, and identified system needs.

Additional Duties:

Travel throughout Rhode Island to conduct monitoring activities and participate in meetings, reviews, and other oversight functions.

Perform related duties necessary to support implementation, operation, coordination, and ongoing development of the Residential Monitoring Unit.

This position serves as a key component of the Department''s Residential Monitoring Unit and is responsible for coordinating and conducting residential intervention monitoring, quality improvement, performance evaluation, provider and stakeholder engagement, and system improvement activities to promote safe, effective, trauma-informed, and high-quality services for Rhode Island young people and families.

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.

Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.

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