Community Service Officer

City of Blaine

  • Blaine, MN
  • 7 days ago
  • $29.11–$31.99 Per Hour

Highlights

Providing customer service; Preparing and maintaining records, reports, logs, and files; Operating computers and applicable software applications; Applying communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. Provides support, animal control, parking, and related services, which includes: issuing warnings or citations; identifying vehicles to be towed; and assisting with vehicle lockouts.

Numbers & Facts

LocationBlaine, MN
Salary$29.11–$31.99 Per Hour

Description

Community Service Officer

Salary

$29.11 - $31.99 Hourly

Location

City of Blaine, City Hall, 10801 Town Square Drive NE, Blaine, MN

Job Type

Part Time

Job Number

2026-51

Department

Safety Services

Division

Police/Patrol

Opening Date

10/19/2026

Closing Date

11/2/2026 4:30 PM Central

FLSA

Non-Exempt

  • Description
  • Benefits
  • Questions

Description

The first level of the Patrol/Investigation Series is responsible for responding to citizens' complaints and assists licensed police officers upon request. Responsibilities may include: animal control; parking control; enforcing city ordinances; and providing security at local schools. This is a non-sworn, non-union uniformed position working up to eight hours per day, maximum 56 hours in a two-week pay period, including evenings, weekends and holidays. All provisions of the Personnel Code shall apply.

This is a developmental program designed to give students in the law enforcement educational program working exposure in a police department environment. Therefore, this employment position is limited to five (5) years in length (time to acquire a 4-year degree and complete skills training). CSO's will be permitted a maximum of 6 months of employment after the completion of the education and skills components and becomes eligible to be licensed. A maximum of 6 months of employment as a CSO will be permitted if a student drops out of college or changes their major from an approved law enforcement curriculum. CSO's will be required to provide proof of enrollment and grade reports showing class completions as conditions of continuing employment. CSO's must obtain a minimum grade of "C" in each course and maintain an overall cumulative 2.0 GPA.

Examples of Duties

These examples are intended only as illustrations of various types of work performed and are not necessarily all inclusive. The job description is subject to change as the needs of the employer and requirements of the job change. Duties include but are not limited to:

  • Patrols an assigned area in an unlicensed capacity; assists officers at crime scenes including directing traffic.
  • Provides support, animal control, parking, and related services, which includes: issuing warnings or citations; identifying vehicles to be towed; and assisting with vehicle lockouts.
  • Reviews and types related reports; receives and logs requests from the public; maintains records to ensure accuracy and availability of information.
  • Communicates with the general public and employees while patrolling the City in an unlicensed capacity.
  • Performs other duties of a similar nature or level.

Examples of specific job duties may include, but are not limited to:

  • Transport department vehicles for repair and maintenance.
  • Process dog bite reports and follow-up as needed.
  • Delivering information, reports, etc., to businesses, schools, or homes as needed by police department.
  • Assist with motorist aids and vehicle lock-outs.
  • Complete routine, non-emergency reports.
  • Conduct tours of the department facilities.
  • Parking enforcement.
  • Retrieve lost and stolen bicycles and maintain the bicycle holding facility.

Knowledge, Skills, and Abilities

  • Customer service techniques;
  • Applicable Federal, State, and local laws and regulations;
  • Knowledge of Blaine City geography;
  • Safety techniques including CPR and first aid procedures;
  • Recordkeeping techniques;
  • Computers and applicable software applications.
  • Providing customer service;
  • Preparing and maintaining records, reports, logs, and files;
  • Operating computers and applicable software applications;
  • Applying communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Supplemental Information

Minimum Requirements

  • High school graduation or GED.
  • Valid drivers license.
  • No record of conviction and/or adjudication for Gross Misdemeanor and/or Felony crimes.
  • Enrollment in an approved law enforcement curriculum.

Desirable Requirements

  • One year of experience in police-related work, such as Police Reserve program, Police Explorer program, or Police Cadet program.
  • One year of work experience involving public contact or customer service.
  • First Responder certification.

Supervision of Others

  • N/A

Physical Requirements

  • Positions in this class typically require: climbing, crouching, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, seeing and repetitive motions.
  • Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Incumbents may be exposed to environmental conditions, such as, challenging behaviors, and threatening environments.

Conditions of Employment

  • Offer of employment is contingent upon successful completion of a comprehensive background check, physical exam, and drug test.

INSURANCE

We offer an excellent comprehensive benefit package for part time employees. Including paid vacation, sick leave, medical, dental, retirement benefits, educational assistance, employer paid employee assistance program, Flex Spending, Post Retirement Health Care, optional deferred compensation and short term disability.

MEDICAL INSURANCE

All part-time probationary employees are eligible to participate. Single coverage is part of the core, but if the employee so elects, he/she may include his/her dependents on a family policy. Employees may choose from four options under HealthPartners. Coverage becomes effective the first of the month following employment for both single and family policies. The following are the monthly premiums for single and dependent coverage for each plan:

HealthPartners (1/1/2026)

Group #5602

Copay - Open Access Network

2500HSA, Aggregate - Open Access Network

3400HSA,

Open Access Network

3400HSA,

Rx - Open

Access Network

5000HSA,

Rx - Open

Access Network

Employee

$1,397.50

$1,072.50

$1,042.50

$1,070.50

$983.00

Employee + Spouse

$2,936.00

$2,252.50

$2,190.50

$2,249.00

$2,064.50

Employee + Child(ren)

$2,796.50

$2,145.50

$2,086.00

$2,142.00

$1,966.00

Family

$3,635.00

$2,788.50

$2,711.50

$2,784.50

$2,556.00

2500HSA, Aggregate - Perform Network

3400HSA,

Perform Network

3400HSA,

Rx - Perform Network

5000HSA,

Rx - Perform Network

Employee

N/A

$1,051.00

$1,021.50

$1,049.00

$963.50

Employee + Spouse

N/A

$2,207.50

$2,146.50

$2,204.00

$2,023.00

Employee + Child(ren)

N/A

$2102.50

$2,044.50

$2,099.00

$1,926.50

Family

N/A

$2,732.50

$2,657.50

$2,729.00

$2,505.00

2500HSA, Aggregate - Achieve Network

3400HSA,

Achieve Network

3400HSA,

Rx - Achieve Network

5000HSA,

Rx - Achieve Network

Employee

N/A

$1,008.00

$980.00

$1,006.50

$924.00

Employee + Spouse

N/A

$2,117.50

$2,059.00

$2,114.00

$1,940.50

Employee + Child(ren)

N/A

$2,017.00

$1,961.00

$2,013.50

$1,848.00

Family

N/A

$2,621.00

$2,549.00

$2,617.50

$2,402.50

2500HSA, Aggregate - Select Network

3400HSA,

Select Network

3400HSA,

Rx - Select Network

5000HSA,

Rx - Select Network

Employee

N/A

$911.50

$866.00

$910.00

$835.50

Employee + Spouse

N/A

$1,914.50

$1,862.00

$1,911.50

$1,755.00

Employee + Child(ren)

N/A

$1,823.50

$1,773.00

$1,820.50

$1,671.00

Family

N/A

$2,370.00

$2,305.00

$2,367.00

$2,172.50

DENTAL INSURANCE

Single dental insurance is part of the core, but family dental insurance is available. All full-time probationary and regular employees are eligible. This dental insurance becomes effective on the first of the month following date of hire. The monthly premiums for single and family coverage is:

PLAN

SINGLE

DEPENDENT/FAMILY

HealthPartners

$57.75

$113.07

VACATION

Vacation leave is accrued by all regular part-time employees at a pro-rated amount, based on hours worked.

Vacation leave is accrued during the first three months of employment, but is not available for use until after completion of three months of service. A minimum of one hour must be used per occurrence.

HOLIDAYS

Part-time employees are eligible for pro-rated holiday pay provided the holiday falls within the regularly scheduled work period. (Example: If an employee is scheduled to work Wednesdays and the holiday falls on a Wednesday, the employee would be paid for the pro-rated holiday hours.)

SICK LEAVE

Sick leave is accrued by all part-time employees at a pro-rated amount, based on hours worked, to a maximum accumulation of 480 - 960 hours (dependent on bi-weekly hours). A minimum of one hour must be used per occurrence.

BEREAVEMENT LEAVE

All probationary and regular employees are eligible for bereavement leave upon the death of an immediate family member. Employees may convert up to four days of sick leave per occurrence.

HEALTH SAVING ACCOUNTS and/or FLEXIBLE SPENDING ACCOUNTS

All full-time probationary and regular employees are eligible to participate in the Citys pre-tax health savings account and/or flexible spending accounts for medical/dental/vision expenses and/or dependent care costs. Specific rules and regulations govern use and eligibility.

RETIREMENT

Retirement benefits are those of a coordinated plan which combines the benefits of the Public Employees Retirement Association (PERA) with regular Social Security benefits. The employee contributes 6.50% of total annual earnings to PERA. The city contributes 7.50% of the employees annual earnings to PERA. The employee also contributes the mandatory social security contribution which is matched by the city. If you are under the age of 23 and also a full-time student enrolled in and regularly attending classes at a high school or an accredited college or university, you are not eligible to participate in PERA.

EDUCATIONAL ASSISTANCE

Part-time employees who work 24 hours or more per week are eligible for tuition reimbursement upon satisfactory completion of approved work-related educational courses offered by accredited institutions.

EMPLOYEE ASSISTANCE

All probationary and regular employees may participate in an Employee Assistance Program through HealthPartners at the citys expense. In certain instances, this benefit extends to the employees immediate family as well.

DEFERRED COMPENSATION

All part-time probationary and regular employees are eligible to participate in a pre-tax savings program through payroll deduction.

POST EMPLOYMENT HEALTH CARE SAVINGS PLAN (HCSP)

The city has implemented the Minnesota State Retirement System HCSP, which allows employees to save money on a pre-tax basis to pay medical expenses and/or health insurance premiums after termination of public service.

01

Do you have a high school diploma or GED equivalent?

  • Yes
  • No

02

Do you have a valid drivers license?

  • Yes
  • No

03

Are you enrolled in an approved law enforcement curriculum?

  • Yes
  • No

04

Do you have one year of experience in police-related work, such as Police Reserve program, Police Explorer program, or Police Cadet program?

  • Yes
  • No

05

Do you have one year of work experience involving public contact or customer service?

  • Yes
  • No

06

Do you have your First Responder certification?

  • Yes
  • No

07

Are you applying for Veterans Preference Points?

  • Yes, Non-Disabled Veteran
  • Yes - Disabled Veteran
  • Yes - Spouse of Disabled Veteran
  • Yes - Spouse of Deceased Veteran (you are ineligible to receive points if you have remarried or were divorced from the veteran)
  • Yes - Spouse of Disabled Deceased Veteran (you are ineligible to receive points if you have remarried or were divorced from the veteran)
  • No

Required Question

Employer City of Blaine

Address 10801 Town Square Drive NE

Blaine, Minnesota, 55449

Phone 763-785-6109

763-717-2624

Website https://BlaineMN.gov

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