COMMUNITY SERVICE AIDE - PMC - Public Health

COMMUNITY SERVICE AIDE - PMC - Public Health

Salary

$17.67 - $19.44 Hourly

Location

Tarrant County, TX

Job Type

Regular Full-time

Job Number

11293

Department

Public Health

Opening Date

10/26/2026

Closing Date

11/25/2026 11:59 PM Central

Max Number of Applicants

50

• Description
• Benefits
• Questions

Summary

Provide referrals and assist Preventive Medicine Clinic patients with service navigation. Follow up on non-medical case management services for patients seeking assistance from community agencies and assist with patient assistance and AIDS Drug Assistance Program (ADAP) applications for uninsured patients.

Essential Duties and Responsibilities

• Coordinates referrals with social service agencies in and out of the Ryan White continuum of care.
• Develops and maintains relationships with community partners to facilitate referrals.
• Performs and documents initial patient interviews as assigned.
• Documents all clinic and ADAP eligibility screens and services provided in required databases.
• Receives and documents referrals from clinical providers. Develops a plan of care related to referrals before patient leaves the clinic if possible. Facilitates appointments.
• Follows up and documents monthly "lost to care" activities.
• Provides transportation support to eligible patients. Documents and tracks all transportation assistance tools.
• Maintains clinic list of all ADAP eligible patients. Performs initial ADAP eligibility screening and recertification every six months thereafter.
• Works closely with medical and non-medical case managers in care team to ensure well-coordinated medical care.
• Attends ADAP trainings annually.
• Performs all other duties as assigned.

Minimum Requirements

• High school diploma or GED.
• One (1) year working in a social service or healthcare setting.
• Experience with basic health education preferred.
• Experience with HIV/AIDS preferred.
• Bilingual in English and Spanish preferred.
• Good organizational and time management skills.
• Strong interpersonal and communication skills.
• Detail oriented with the ability to follow-up with patients and services providers in a timely manner.
• Possess outstanding customer service skills, especially with patients.
• Basic computer and phone skills.
• Ability to focus and complete tasks.

Physical Demands and Work Environment & Other Requirements

While performing the duties of this position, the incumbent is regularly required to bend, carry, climb, climb stairs, grasp/squeeze, use hand tools, hear, keyboard, kneel, lift below the waist, lift between waist and shoulder, lift overhead, lift to the side/twist, tolerate noise, tolerate hot and cold outside temperatures, pull, push, reach, reach overhead, perform repetitive tasks, see color, see far and near, sit, squat, stand, stoop, talk, use his/her hands, drive a vehicle, walk, and work alone and with others. Exposure to active infectious diseases and body fluids. Possible needle sticks and restraining of children.

Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.

• Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Smith at (817) 884-1227.

01

Do you have a High School Diploma, GED or higher level of education?

• Yes
• No

02

Do you have one (1) year of full-time experience in a social service or healthcare setting?

• Yes
• No

03

Do you have a professional demeanor and possess excellent communication, interpersonal, organizational, time management & customer service skills?

• Yes
• No

04

Are you willing to travel to different work sites?

• Yes
• No

05

Are you bilingual in English and Spanish? (Preferred, not required)

• Yes
• No

06

Do you have experience with basic health education? (Preferred)

• Yes
• No

07

Do you have experience with HIV/AIDS? (Preferred)

• Yes
• No

Required Question

Employer Tarrant County

Address 100 E. Weatherford Suite 301

Fort Worth, Texas, 76196-0105

Phone (817) 884-1188

Website http://www.tarrantcountytx.gov